Cody Gilbert
Edgewood,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
Operations Manager
AAA Cooper Transportation
Tyler, TX
10.2017 - Current
- Manage a team of employees including dock personnel including clerical personnel, forklift operators, dock hands, and CDL drivers
- Monitor productivity, employee efficiency, and attendance and counsel, coach, and issue corrective action when necessary
- Manage cost projection analyst to meet monthly budget goals
- Ensure productivity goals are being met
- Promote superior customer service with all customers
- Maintain customer relationships through excellent coordination and communication
- Complete multiple reports to convey productivity, issue corrective actions, reporting Hazmat spills, etc
- Verify that all OSHA and DOT regulations are being followed and are understood
- Conduct weekly meetings with all personnel to outline performance and goals, celebrate victories and discuss way to improve when needed
Regional Manager
Stevens Transport, Inc.
Dallas, TX
06.2014 - 10.2017
- Manage a team of 20+ employees servicing all major protein customers in the central US
- Monitor productivity, employee efficiency, and attendance
- Counsel, coach, and issue corrective plans for improvement for employees as needed
- Provide weekly revenue projections to ownership and senior management
- Promote superior customer service with all protein customers
- Responsible for interviewing potential employees and making personnel changes when necessary
- Closely watch inbound and outbound trends for my region and coordinate with customers and sales to ensure we meet the company’s needs
Dock Supervisor
AAA Cooper Transportation
Grand Prairie, TX
09.2010 - 06.2014
- Supervise and prioritize loading and unloading of trailers to ensure efficient results
- Track attendance and productivity of dock workers and take action as needed for high proficiency, as well as maintain positive moral among workers on the dock
- Supervise and organize all shipping/receiving activities and track shipments to ensure on time delivery
- Create beneficial routes for city drivers
- Complete multiple reports to convey productivity, issue corrective actions, reporting Hazmat spills, etc
- Verify that all OSHA and DOT regulations are being followed and are understood
Education
Some College (No Degree) - Worked Towards A BS in Criminal Justice
Sam Houston State University
01-2009
High School Diploma -
Crandall High School
05.2007
Skills
- Microsoft Office
- Advanced training in AS400
- Interpersonal communication
- Written communication
- Leadership
- Time management
References
References available upon request.
Timeline
Operations Manager
AAA Cooper Transportation
10.2017 - Current
Regional Manager
Stevens Transport, Inc.
06.2014 - 10.2017
Dock Supervisor
AAA Cooper Transportation
09.2010 - 06.2014
Some College (No Degree) - Worked Towards A BS in Criminal Justice
Sam Houston State University
High School Diploma -
Crandall High School
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