Jenna Gomes
David’s Bridal
Wrentham,MA
12
years of professional experience
Marketing and advertising professional with 8+ years of experience in digital advertising, campaign support, social media, customer engagement, market research, and event marketing. Skilled in Google Ads, Google Analytics, keyword research, content development, performance reporting, CRM, and Microsoft Office. Strong communicator experienced in supporting sales, marketing, and client relationships.
Work History
Advertising Specialist
2 Years 7 Months- Developed digital advertising campaigns to increase brand visibility, website engagement, and customer conversions.
- Conducted keyword research and analyzed campaign performance, cost-per-click trends, and audience data.
- Optimized ad copy and landing pages to improve messaging, engagement, and conversion opportunities.
- Conducted market research and audience analysis to support advertising strategy and targeting.
- Created copy for digital, social media, and print marketing campaigns.
- Monitored advertising budgets, performance, and ROI to support efficient spending.
Marketing Coordinator
2 Years 1 Month- Prepared presentations, website analytics, advertising reports, and social media performance summaries for meetings and clients.
- Analyzed marketing data to identify trends and support campaign strategy and decision-making.
- Supported social media content creation, photo selection, video management, and channel monitoring.
- Coordinated trade shows and events, including registration, booth setup, shipping, travel, vendors, and attendee management.
- Managed event leads, CRM distribution, marketing invoices, and administrative reporting.
Stylist
- Provide personalized service and product recommendations based on customer needs, preferences, and budgets.
- Build customer relationships while supporting individual and store sales goals.
Customer Service Representative
5 Years 8 Months- Provided professional customer service to brides, bridesmaids, and special occasion customers.
- Managed customer registration, appointment preparation, special-order follow-up, and loyalty program communication.
- Maintained accurate customer information and supported customer retention through timely follow-up.
Sales Associate
5 Years 4 Months- Provided customer service, processed financial transactions, answered product questions, and supported sales goals.
- Educated customers about merchandise, store services, and credit card benefits.
Customer Service Representative
3 Months- Managed customer communications, entered orders, and resolved pricing, delivery, and order-status issues.
- Used Oracle to maintain customer and order information.
Social Media & Event Intern
6 Months- Created social media content supporting brand awareness, enrollment, and recruitment campaigns.
- Assisted with event logistics, promotional materials, reports, and marketing proposals.
Education
Bachelor of Science - Marketing
Skills
Digital Marketing
Google Ads
Google Analytics
Keyword Research
SEO
Social Media
Content Creation
Copywriting
Market Research
Campaign Reporting
Data Analysis
CRM & Lead Management
Customer Service
Event Marketing
Microsoft Office
Timeline
Stylist
David’s Bridal
08.2026 - CurrentRead More
Advertising Specialist
SourceCode
01.2024 - 08.2026Read More
Marketing Coordinator
SourceCode
11.2021 - 12.2023Read More
Customer Service Representative
David’s Bridal
11.2020 - 07.2026Read More
Customer Service Representative
Setra Systems
11.2019 - 02.2020Read More
Social Media & Event Intern
Human Services Management Services
01.2019 - 07.2019Read More
Sales Associate
The TJX Companies
02.2015 - 06.2020Read More
Framingham State University
Bachelor of Science from Marketing
Read More