Jenna Griffin
San Angelo,United States
Summary
Adaptable and motivated, with a strong work ethic, strive for knowledge and the ability to thrive in either a team-based or individually motivated environment. Easy to get along with personality, sociable and great in person to person interactions. High satisfaction reported from interactions. Quick learner to pickup intel of routines and information. Medical Field background, Sales background, Childcare background ,Customer service background. Described as Positive, uplifting, fast learner, drive to gain more knowledge, help wherever it is needed and social personality
Hobbies include: Competitive dance background: jazz, ballet, contemporary and hip hop. Drill team background: Central High school tex-anns. Painting and art background Experience in nutritionalist knowledge. Experience in basic fitness knowledge.
Education in Ministry Class from local Church
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician
West Texas Retina Specialists
San Angelo, TX
06.2024 - Current
- Preformed Fluorescein Dye and ICG Dye tests by injecting patients intravenously to assist the doctor with diagnosis’. After injecting dye intravenously then photography of the eye was preformed using an Optical Coherence Tomography Machine aswell as Optos Machine to search for leakage, swelling and general circulation of the eye.
- Assisted multiple Doctors with Intraocular Injections: Assisted during Ocular Injections, Assisted with injection prep, Assisted with prepping patient for injection: including numbing of the eye, consent forms, filling out procedure note, removing the medication from inventory and follow up schedule consistent with Doctors Orders.
- Has obtained SCRIBE Certification
- Has obtained CPR certification
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment, including taking Intraocular pressure using a Tono Pen
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience. Pre-examination procedures include: Visual Acuity testing, taking Blood Pressure, checking Intraocular Pressure using Tonopen, administering Drops to patient based on procedure orders, communicating with patient on any health concerns, visual concerns, updating medication lists, and filling our encounter forms efficiently.
- Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
- Assisted with daily cleaning of clinic, aswell as cleaning throughout clinic to ensure patient and employee safety.
- Traveled out of city weekly to assist Doctors with Clinic in branched locations.
- Quickly picked up medical terminology, diagnosis, proper treatment plans aswell as preforming dye tests, assisting with injections and preformed jobs efficiently and well paced .
Sales Associate
Dillard's
San Angelo, TX
03.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Nanny/Housekeeper
Private Practice
San Angelo, TX
01.2020 - 07.2023
- Monitored the children's playtime to ensure safety and wellbeing.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Transported children to school, extracurricular activities, and appointments when needed.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Developed positive relationships with each child by providing nurturing care.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Kept detailed records of each child's progress including meals eaten, naps taken..
Delivery Driver
Dragonlicious
San Angelo, TX
03.2021 - 09.2021
- Interacted with customers to determine their needs and sales opportunities
- Was in charge of delivering food to the customer's location
- Was in charge of collecting and processing customer transactions
- Double-checked that the vehicle inspection stickers and registrations were up to date
- Kept track of customer orders
- Completed and submitted all required logs and paperwork on a daily basis
- Handled customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
- Kept track of sales by entering order data into clover
Education
CPR - Medical Field
American Health Care Academy
OnlineScribe Certification - Medical Field
JCAHPO
OnlineHigh School Diploma -
Central High School San Angelo
San Angelo, TX05.2021
Skills
- Diagnostic Knowledge
- Fast learning with drive for knowledge
- Fast Learner to understand treatment plans aswell as understanding what medication to use with specific diagnosis
- Communicating with different departments
- Able to adapt to different Doctor Preferences to assure peak performance and Doctor satisfaction
- Patient satisfaction
- Effective at executing job duties
- Able to operate OCT, FA, and OPTOS Machines
- Intravenous Injection of fluorescein dye aswell as ICG dye
- Assisted multiple doctors with Intraocular Injections
- Skilled with Injection prepping
- Complaint Resolution
- Inbound and Outbound Calling
- Consultative Sales
- Active Listening
- Customer Service
- Conflict Resolution
- Conflict Mediation
- Critical Thinking
- Customer Needs Assessment
- Communication Skills
- Friendly
Certification
SCRIBE certification
CPR certification
Timeline
Ophthalmic Medical Technician
West Texas Retina Specialists
06.2024 - Current
Sales Associate
Dillard's
03.2023 - Current
Delivery Driver
Dragonlicious
03.2021 - 09.2021
Nanny/Housekeeper
Private Practice
01.2020 - 07.2023
High School Diploma -
Central High School San Angelo
CPR - Medical Field
American Health Care Academy
Scribe Certification - Medical Field
JCAHPO