Jenna Guerin
Pittsburgh,PA
Summary
Detail-oriented and highly organized arts administrator with experience supporting performance operations, student-artist and guest relations, and event logistics in both educational and professional music environments. Demonstrated success in coordinating complex schedules, managing workflows, and fostering collaboration within and across departments.
Overview
11
11
years of professional experience
Work History
Performing Arts Program Administrator
Urban Impact Foundation
Pittsburgh, PA
05.2024 - Current
- Coordinate scheduling for departmental, director, and personal calendars, optimizing workflow and eliminating scheduling conflicts.
- Design and manage rehearsal schedules for the middle and high school choir, ensuring smooth performance operations.
- Cultivate relationships with parents, students, and volunteers to maintain engagement and communication across programs.
- Streamline administrative systems, such as the Virtuous Volunteer and CitySpan Databases, to support program efficiency and participant and volunteer success.
General Operations & Program Assistant Intern
National Opera House
Pittsburgh, PA
11.2022 - 12.2023
- Supported the grant application process, including research, drafting, formatting, and submission of proposals.
- Researched and proposed community engagement initiatives to enhance organizational visibility and local impact.
- Planned and facilitated a 30-person team-building event that improved interdepartmental collaboration.
Student & Substitute Teacher
Springfield Public Schools
Springfield, Missouri
01.2022 - 05.2022
- Fostered positive classroom environment through effective communication strategies.
- Engaged diverse student groups to encourage inclusivity and collaboration.
- Assisted Cooperating Teacher in preparing lesson plans and classroom materials.
- Balanced academic, extracurricular, and personal responsibilities through effective time management.
Concert & Recital Coordinator
Southwest Baptist University Dept. of Music
Bolivar, MO
08.2017 - 12.2021
- Managed production and logistics for seven or more concerts per semester, ensuring seamless event execution.
- Supervised student workers before, during, and after concerts and recitals.
- Coordinated stage setup, technical needs, rehearsal and performance scheduling to maintain professional event standards.
Shift Lead
Dairy Queen Grill & Chill
Warrensburg, MO
06.2015 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Master's - Arts Management
05.2024
Bachelor's - Music Education
05.2022
Skills
- Microsoft Office Suite
- Google Workspace
- Canva
- Attention to detail
- Budget management
- Administration
- Multitasking Abilities
- Time and Calendar Management
- Event Planning
- Research and Editing
- Team Collaboration
- Presentation Creation
- Database management
Capstone Project
Chamber Orchestra of Pittsburgh | Developing Strategic Partnerships, Editor & Researcher, Spring 2024
Edited and consolidated team submissions into a cohesive final report. Conducted benchmarking research to compare partnership strategies among peer organizations. Developed actionable recommendations for partnership expansion and low-cost funding opportunities.
Volunteer History
Children's Choir (K-5) Co-Teacher
First Baptist Church, Bolivar, Missouri
August 2020 - May 2022
References
Available upon request.