Jenna Hakim
Bloomfield Hills,MI
Summary
Aspiring to specialize in medical aesthetics upon completion of Esthetician School. Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in eyebrow waxing, shaping, tinting, and facials using Bioelements skincare products with focus on skin analysis.
Overview
1
1
Certification
Work History
Intern
Estetica Med Spa + IV Bar
12.2023 - 12.2023
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Underwent comprehensive training and shadowing sessions in various skincare treatments, including Hydrafacial, Botox applications, skinwave facials, and laser hair removal. Gaining familiarity with the techniques involved.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Education
Esthetics And Makeup
Multimedia Makeup Academy of Esthetics
Troy, MI02.2024
Bachelor of Science - Marketing
Wayne State University
Detroit, MI05.2015
Skills
- Waxing and hair removal
- Social Skills
- Team collaboration mindset
- Customer service excellence
- Facial treatments expertise
- Body treatments experience
- Record keeping accuracy
- Multitasking proficiency
- Skincare technology utilization
- Hygiene and sanitation
- Anatomy and physiology understanding
- Client consultation abilities
- Continuing education commitment
- Conflict resolution capabilities
- Professional ethics adherence
- Social media promotion
- Spa equipment operation
- Appointment scheduling efficiency
- Chemical peels knowledge
- Skin analysis proficiency
- Adaptable communication style
- Problem-solving abilities
- Marketing and branding awareness
- Sales and upselling aptitude
- Product knowledge mastery
- Inventory management competence
- Massage techniques familiarity
- Makeup Application
- Decision-Making
- Appointment Scheduling
- Payment Processing
- Beauty Treatment Recommendation
- Adaptable to Changing Client Needs
- Facial Hair Removal
- Eyebrow Shaping
- Workspace Organization
- Business Management
- Outstanding Client Retention
- Proficient in Eyebrow and Lash Tinting
- Infection Control
Certification
LUCAS-CIDE Safe Space Certification
Timeline
Intern
Estetica Med Spa + IV Bar
12.2023 - 12.2023
Esthetics And Makeup
Multimedia Makeup Academy of Esthetics
Bachelor of Science - Marketing
Wayne State University
LUCAS-CIDE Safe Space Certification
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