Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jenna Hamdan

Tinley Park,IL

Summary

A compassionate behavioral technician with a solid background in providing care and support for patients in mental health settings. Possesses strong skills in behavioral management, therapeutic communication, and crisis intervention, contributing to safe and positive patient outcomes. Have effectively collaborated with healthcare teams to develop and implement individualized care plans, enhancing patient well-being and facilitating recovery processes. Demonstrated ability to maintain a calm and professional demeanor under challenging conditions, ensuring high-quality patient care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Rise Up For Autism
Tinley Park, IL
03.2024 - Current
  • Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
  • Engaged students through play activities while incorporating therapeutic techniques.
  • Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Utilized Applied Behavioral Analysis principles in daily instruction activities.
  • Developed basic strategies to promote patient safety, wellness, and independence.
  • Aided patients in performing activities of daily living.

Pharmacy Technician

Walgreens
Tinley Park, IL
07.2023 - 11.2025
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Established or maintained medications and other patient profiles.
  • Restocked shelves with new supplies of medications as needed.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Education

Associate of Science -

Moraine Valley Community College
Palos Hills, IL
12-2023

Skills

  • Collaboration with professionals
  • Discrete trial training
  • Client engagement
  • Transition planning
  • Natural environment training
  • Social skills development
  • Activity schedules
  • Prompting strategies
  • Picture exchange communication system
  • Behavior modification techniques
  • Self-management strategies
  • Functional behavior assessment
  • Token economy systems
  • Data collection and analysis

Accomplishments

  • honor program
  • phi theta kappa

Certification

  • Behavior Technician Certification

Languages

English
Professional
Arabic
Limited

Timeline

Registered Behavior Technician

Rise Up For Autism
03.2024 - Current

Pharmacy Technician

Walgreens
07.2023 - 11.2025

Associate of Science -

Moraine Valley Community College

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Jenna Hamdan