Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Hansen

Colorado Springs,CO

Summary

Collaborative service industry professional with dedication to partnering with coworkers to promote an engaged, empowering work culture. Skilled in working under pressure and adapting to new situations and challenges to best enhance the workspace, with a history of meeting company goals utilizing consistent and organized practices.

Overview

2
2
years of professional experience

Work History

Manager

Zocalo Colorado
02.2023 - 09.2023
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and proper opening/closing procedures.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Maintained a clean, organized, and well stocked bar area by managing inventory, sanitizing surfaces, cleaning glassware, and replenishing fresh ingredients.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays, errors, or conflicts.
  • Followed recipes to ensure consistency with all beverages.

Wedding/Event Planner

Flourish Event Company
06.2022 - 03.2023
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Coordinated with participating vendors during event planning.
  • Brainstormed and implemented creative event concepts and themes.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.

Server/Event Bartender

Almagre
05.2021 - 11.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Prepared for events by setting up bar, glassware, stocking supplies and arranging tables.
  • Served craft cocktails, beer, and wine, to a high volume of guests in while being thorough and efficient.

Education

Special Education

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Team Oriented
  • Problem Solving
  • Verbal and Written Communication
  • Customer Relationship Management
  • Leadership

Timeline

Manager

Zocalo Colorado
02.2023 - 09.2023

Wedding/Event Planner

Flourish Event Company
06.2022 - 03.2023

Server/Event Bartender

Almagre
05.2021 - 11.2022

Special Education

Pikes Peak Community College

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Jenna Hansen