Jenna Harper
San Angelo,TX
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
San Angelo, TX
09.2024 - Current
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
Cashier
Xtreme Jump
Early , TX
06.2024 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Team Member
Showcones
Brownwood, TX
03.2023 - 07.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
Team Member
Triple T Grill
Brownwood, TX
02.2022 - 02.2023
- Assisted customers with product selection and ordering process.
- Monitored expiration dates on food items for freshness assurance.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
Education
High School Diploma -
Brownwood High School
Brownwood, TX05-2024
Angelo State University
San Angelo, TXSkills
- Order Processing
- Customer Service
- Display Setup
- Money Handling
- Department reset
- Loss Prevention
- Phone Etiquette
- Retail Sales
- Fitting room maintenance
- Time Management
- Teamwork
- Retail Store Operations
- Transaction Processing
- Positive and professional
- Point of sale systems
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Ross Dress for Less
09.2024 - Current
Cashier
Xtreme Jump
06.2024 - 08.2024
Team Member
Showcones
03.2023 - 07.2024
Team Member
Triple T Grill
02.2022 - 02.2023
High School Diploma -
Brownwood High School
Angelo State University