Jenna Hattaway
Orlando
Summary
Dynamic leader in client relationship management and consultative sales. Expert in navigating complex sales cycles and establishing strategic partnerships. Skilled in RFP processes and contract negotiation, fostering enduring collaborations that drive business growth and enhance customer satisfaction.
Overview
25
25
years of professional experience
Work History
Southeast Region Manager
Sub Teacher Source
09.2022 - Current
- Meticulous in every stage of the sales process, from identifying potential leads to finalizing deals, and nurturing enduring relationships.
- Experienced in navigating complex sales cycles.
- Proven track record of establishing new partnerships, and expanding customer relationships.
- Developed strategic plans to build customer relationships with key stakeholders.
- Proactively established expectations with customers to ensure successful implementations and outcomes.
- Provided comprehensive customer support through effective engagement with colleagues, and management of cross-functional teams.
- Established and managed complex compliance relationships.
- Led the RFP submission and procurement cycle management.
Director of Curriculum, Teacher
Lake Highland Preparatory School
Orlando
08.2008 - 06.2022
- Established enduring partnerships with district administrators, fellow educators, parents, students, and other academic collaborators.
- Directed curriculum adoption processes for new implementations.
- Managed budget allocations related to purchasing instructional materials and training.
- Provided professional development training to teachers on best practices in curriculum implementation.
- Collaborated to ensure alignment between district goals and curricular objectives.
Senior Instructional Designer
The Disney Institute, Walt Disney Company
Orlando
01.2000 - 06.2008
- Created immersive one-day and three-day experiences for professionals to benchmark Disney's best practices.
- Partnered with stakeholders across the company to curate 'on stage' and behind-the-scenes guest experiences for our premium programs, including The Disney Approach to Customer Loyalty, and The Disney Approach to Quality Service.
- Provided consultation and program alignment to ensure a seamless customer experience.
- Managed multiple projects simultaneously while ensuring adherence to deadlines and budgets.
- Analyzed learner feedback to determine areas requiring improvement in instructional design processes.
Education
Bachelor of Arts -
University of Florida
Gainesville, FLSkills
- Client Relationship Management
- HubSpot CRM
- RFP and Procurement Process
- K-12 School and District Partnerships
- Consultive Sales
- Writing and Editing
- Sales Team Leadership
- Business development
- Onboarding and orientation
- Contract negotiation
Timeline
Southeast Region Manager
Sub Teacher Source
09.2022 - Current
Director of Curriculum, Teacher
Lake Highland Preparatory School
08.2008 - 06.2022
Senior Instructional Designer
The Disney Institute, Walt Disney Company
01.2000 - 06.2008
Bachelor of Arts -
University of Florida
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