Jenna Hayes
College Student
East Bridgewater,MA
Summary
College student with successful experience in teaching dance, after-school day care and as a customer facing Hostess looking to pay it forward. I have been recognized consistently for performance excellence and contributions to success. After attending the YMCA as a student for over four years, I would relish the opportunity to give back by being a counselor as I have learned so much during my time there. I feel my experience being a part of a successful dance team for over twelve years, working with and coaching my peers, caring for young children and interfacing with restaurant clientele, and last but not least being a YMCA alum provides me the valuable tools to be a successful counselor.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Dance Instructor
Paula Coffey Dance Center
East Bridgewater, MA
04.2021 - Current
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to all clients.
- Developed lesson plans surrounding various types of art, history and culture.
- Planned and oversaw group, couples and individual dance performances.
- Adhered to all studio guidelines and legal requirements.
- Provided one-on-one instruction to students by appointment.
Hostess
Tommy Doyle's @ Sidelines
Brockton, MA
01.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Baby Sitter
Self-Employed
Taunton , MA
02.2018 - Current
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Played games, worked on puzzles and read books to young children.
- Provided distractions and calming methods when necessary.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Promoted language development skills through reading and storytelling.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Education
High School Diploma -
Brockton High School
Brockton, MA 09.2017 - 06.2021
Skills
Class leadership
undefinedTimeline
Dance Instructor
Paula Coffey Dance Center
04.2021 - Current
Hostess
Tommy Doyle's @ Sidelines
01.2021 - Current
Baby Sitter
Self-Employed
02.2018 - Current
High School Diploma -
Brockton High School
09.2017 - 06.2021
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