Jenna Hill

With over two decades of experience as an industrious and seasoned leader in the hospitality industry, my focus has always been on developing staff and maintaining high-quality guest relations and customer service. I possess the ability to assess, direct, and actively participate in creating a safe and secure environment. Throughout my career, I have successfully directed the fostering of company culture with diligence and authority.

• Managed day-to-day operations, ensuring high-quality service for over 500 guests daily.
• Led a team of 20 employees, fostering a collaborative environment that maintained a low turnover rate.
• Reduced labor by 5% with the restructuring of server schedules.
• Increased cost-saving strategies by reducing bar waste with proper staff training of wine and spirits.

• Certified Leadership Mindset, Project Management Institute (PMI)®
• Building Resilience as a Leader, HR Certification Institute®
• NYC Food Protection Certificate