JENNA HOGREFE
Bowling Green,OH
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Demonstrated ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Known for consistently developing strong relationships with patients and families through empathetic communication, a respectful attitude, and excellent customer service skills.
Overview
15
15
years of professional experience
Work History
REGISTERED NURSE
MERCY ST. ANNE ICU
07.2023 - 07.2024
- Handled ventilator support, feeding tubes and central lines.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
- Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
- Participated in continuing education opportunities to remain current on best practices and advancements within the field of critical care nursing.
CERTIFIED MEDICAL ASSISTANT
FALCON HEALTH CENTER
05.2018 - 05.2022
- Evaluate patient needs, prioritize treatment, and maintain patient flow
- Collect laboratory specimens and prepare them for lab testing
- Provide care to patients of all ages from infant to elderly, including psychiatric patients
- Multitasking and prioritizing responsibilities
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
CERTIFIED MEDICAL ASSISTANT
PARKVIEW WAUSEON CLINIC
10.2010 - 05.2018
- Assisted physicians of a family practice clinic, examine, and treat patients by assisting with instruments, injections, and suture removal
- Cleans and sterilizes instruments, and properly disposes of contaminated supplies
- Performs pregnancy tests, EKG testing, and is responsible for exporting specimens for laboratory testing
- Records patient medical history, vital statistics, and test results in medical records
- Escorts patients to examination rooms and prepares them for physician exams
- Administers vaccinations for adults, children, and infants
- Ensures HIPAA compliance.
ELECTRONIC MEDICAL RECORD SCANNER
PARKVIEW WAUSEON CLINIC
05.2010 - 10.2010
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
HOME HEALTH AID
COMMUNITY HEALTH PROFESSIONAL
09.2009 - 05.2010
- Provided patients and families with emotional support.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Education
Bachelor of Science - Nursing
Bowling Green State University
Bowling Green, OH12.2022
Associate of Applied Science, Medical Assistant -
Northwest Community College
Archbold, OH05.2010
Skills
- Hemodynamics monitoring
- Intravenous therapy
- Ethical Practice
- End of life care
- Family Support/ Family advocacy
- Advanced Cardiovascular Life Support (ACLS)
- Task and Work Prioritization
- HIPAA Education
Timeline
REGISTERED NURSE
MERCY ST. ANNE ICU
07.2023 - 07.2024
CERTIFIED MEDICAL ASSISTANT
FALCON HEALTH CENTER
05.2018 - 05.2022
CERTIFIED MEDICAL ASSISTANT
PARKVIEW WAUSEON CLINIC
10.2010 - 05.2018
ELECTRONIC MEDICAL RECORD SCANNER
PARKVIEW WAUSEON CLINIC
05.2010 - 10.2010
HOME HEALTH AID
COMMUNITY HEALTH PROFESSIONAL
09.2009 - 05.2010
Bachelor of Science - Nursing
Bowling Green State University
Associate of Applied Science, Medical Assistant -
Northwest Community College