Summary
Certification
Skills
Volunteer Experience
Work History
Education
Affiliations
References
Overview
Timeline
Generic
Jenna Holland

Jenna Holland

Oakland Park,FL

Summary

CPC-a with over a decade of experience in the medical and dental fields. Highly organized and self motivated; able to demonstrate leadership and efficiency in a diverse variety of environments and functions. Resourceful and disciplined professional thrives in high-pressure atmospheres.

Certification

  • Certified CPC-a

Skills

  • Staff Hiring
  • Workforce Management
  • Scheduling and Calendar Management
  • Billing
  • Operations Management
  • Insurance Verification
  • HIPAA Compliance
  • Medical Terminology Expertise
  • Electronic Health Records Management
  • Claims Processing

Volunteer Experience

  • Current volunteer at Oakland Park Library
  • Current volunteer at Floranada Elementary
  • Past experience volunteer medical records clerk at Holy Cross Hospital
  • Past experience volunteer medical records clerk at Vitas Hospice Inc.

Work History

Office Manager

Implant Dentures and Dental
Oakland Park , FL
2012.05 - 2018.02
  • Maintained filing system for records, correspondence and other documents.
  • Managed office inventory and placed new supply orders.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Coded and entered daily invoices with in-house accounting software.
  • Ensured compliance with applicable laws regarding employment practices.
  • Developed procedures for filing, tracking and retrieving medical claim forms.
  • Facilitated communication between providers and payers regarding payment issues or coding errors.
  • Reviewed patient records to ensure accurate and timely billing of health insurance claims.

Host Trainer

Bucca Di Beppo
Fort Lauderdale , FL
2009.02 - 2010.07
  • Developed and implemented various training programs for hosts, such as customer service protocols and restaurant policies.
  • Resolved conflicts between hosts by providing guidance and support as needed.
  • Participated in hiring interviews for new host positions in order to select qualified candidates.
  • Provided orientation and training to new staff members on the host job duties.

Bookstore Associate

Barnes & Noble
Fort Lauderdale , FL
2004.04 - 2006.12
  • Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
  • Processed payments quickly and accurately using cash registers or point-of-sale software systems.

Education

Broward College
Fort Lauderdale, FL

Affiliations

  • Book club
  • Working out at the gym
  • Game night with friends
  • Concerts
  • Soaking up some sun at the beach

References

References available upon request.

Overview

14
14
years of professional experience
1
1
Certification

Timeline

Office Manager

Implant Dentures and Dental
2012.05 - 2018.02

Host Trainer

Bucca Di Beppo
2009.02 - 2010.07

Bookstore Associate

Barnes & Noble
2004.04 - 2006.12
  • Certified CPC-a

Broward College
Jenna Holland