CPC-a with over a decade of experience in the medical and dental fields. Highly organized and self motivated; able to demonstrate leadership and efficiency in a diverse variety of environments and functions. Resourceful and disciplined professional thrives in high-pressure atmospheres.
Certification
Certified CPC-a
Skills
Staff Hiring
Workforce Management
Scheduling and Calendar Management
Billing
Operations Management
Insurance Verification
HIPAA Compliance
Medical Terminology Expertise
Electronic Health Records Management
Claims Processing
Volunteer Experience
Current volunteer at Oakland Park Library
Current volunteer at Floranada Elementary
Past experience volunteer medical records clerk at Holy Cross Hospital
Past experience volunteer medical records clerk at Vitas Hospice Inc.
Work History
Office Manager
Implant Dentures and Dental
Oakland Park, FL
05.2012 - 02.2018
Maintained filing system for records, correspondence and other documents.
Managed office inventory and placed new supply orders.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Processed payroll accurately ensuring all employees were paid on time.
Coded and entered daily invoices with in-house accounting software.
Ensured compliance with applicable laws regarding employment practices.
Developed procedures for filing, tracking and retrieving medical claim forms.
Facilitated communication between providers and payers regarding payment issues or coding errors.
Reviewed patient records to ensure accurate and timely billing of health insurance claims.
Host Trainer
Bucca Di Beppo
Fort Lauderdale, FL
02.2009 - 07.2010
Developed and implemented various training programs for hosts, such as customer service protocols and restaurant policies.
Resolved conflicts between hosts by providing guidance and support as needed.
Participated in hiring interviews for new host positions in order to select qualified candidates.
Provided orientation and training to new staff members on the host job duties.
Bookstore Associate
Barnes & Noble
Fort Lauderdale, FL
04.2004 - 12.2006
Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
Processed payments quickly and accurately using cash registers or point-of-sale software systems.