Jenna Jedry
Mars,PA
Summary
Enthusiastic and detail-oriented individual with a track record of excellence in customer service roles, including experience as a restaurant hostess, outside attractions attendant, and child-care worker. Possess strong communication skills and can interact with a diverse clientele. Known for maintaining a positive attitude, resolving issues efficiently, and ensuring exceptional guest experiences. Complemented by a solid 4.0 GPA in Digital Marketing with a minor in Professional Sales from West Virginia University, demonstrating dedication and diligence in pursuing a bachelor's degree. Eager to channel my blend of interpersonal skills, industry knowledge, and academic achievements into driving success in the dynamic landscape of digital marketing and sales.
Overview
2
2
years of professional experience
Work History
Child Care Worker
Various Local Famillies
Mars, PA
06.2023 - 08.2023
- Provided a safe, nurturing environment for the children while parents were away.
- Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
- Enforced rules set by the parents regarding television time, toys, snacks.
- Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
- Enforced rules to teach good manners and maintain safe environment.
- Used organization and time management skills to multitask and keep children on set schedules.
Outside Attractions Attendant
Fun Fore All
Cranberry, PA
06.2022 - 08.2022
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Monitored guest behavior while on premises to ensure safety of all patrons.
- Enforced rules of the attraction park according to established policies.
- Followed all guidelines related to customer service standards while interacting with guests.
- Operated attraction equipment precisely to concur with operational procedures.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Restaurant Hostess
Breakneck Tavern
Mars, PA
03.2021 - 09.2021
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted staff by serving food and beverages or bussing tables.
Education
Some College (No Degree) - Marketing And Sales
West Virginia University
Morgantown, WVSkills
- Communication
- Multitasking
- Customer service abilities
- Friendly and patient
- Conflict Resolution
- Time management
- Active listening
- Attention to detail
Accomplishments
- 4.0 GPA
- Presidential Scholar
- Honors College Member at Slippery Rock University
Affiliations
Member of Kappa Kappa Gamma Sorority
- Advertising/Public Relations Committee
- Recruitment Committee
- T-Shirt Committee
Timeline
Child Care Worker
Various Local Famillies
06.2023 - 08.2023
Outside Attractions Attendant
Fun Fore All
06.2022 - 08.2022
Restaurant Hostess
Breakneck Tavern
03.2021 - 09.2021
Some College (No Degree) - Marketing And Sales
West Virginia University
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