Summary
Work History
Education
Timeline
Generic

Jenna Johnson

Groveland,FL

Summary

Personable Medical Assistant bringing 1.5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated and skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Work History

Certified Clinical Medical Assistant

Ultimate Health DPC
Leesburg, FL
04/24/23 - Current
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Education

Certification - Medical Assistant & Phlebotomy

Central Florida Medical Certifications
Ocala, FL
07-2023

High School Diploma -

Round Lake Senior High School
Round Lake, IL
06-1999

Timeline

Certified Clinical Medical Assistant

Ultimate Health DPC
04/24/23 - Current

Certification - Medical Assistant & Phlebotomy

Central Florida Medical Certifications

High School Diploma -

Round Lake Senior High School
Jenna Johnson