Jenna Juliano
Rapid City,SD
Summary
- I am looking to secure a career with a company that I can grow with. I have over 15 years of customer service experience, 6 years of human resources experience, 4 years of benefits experience and 6 years working in the financial industry. I am very motivated and ready to start a new career.
- Dependable, reliable, responsible
- Highly motivated, enthusiastic team player
- Detail oriented, enthusiastic team player
- Dedicated to providing quality customer service.
- Excellent time management
- Accounting
- HR Management
- HR Laws
- Payroll
- Applicant Tracking System
- Kronos
- Maui
- Marketing/social media
- Adobe
- Excel
- Workday
- Word
- PowerPoint
- Knowledge of all types of Insurance
- Benefits
- B2B sales
- Recruiting
- Employee Relations
- Invoices
- Ordering
- Computer Skills
Personable Job Title with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in Software.
Overview
15
15
years of professional experience
Work History
Sales Agent
Globe Life Family Heritage
- Current
- B2B sales agent, Scripts, Customer Service, Knowledge of Accident, Cancer Heart and Life Insurance
Benefits Manager
Admiral Beverage
07.2022 - 05.2023
- Workday, Processed New Hire Benefits daily, Updated 401K Database daily, Processed tasks with Vanguard, Kept track of new hires and terminations, Responded to employee questions daily, Worked in Excel on many projects, Used Adobe daily, Processed Open Enrollment, Called Insurance Company’s and Medical Facilities for employees
Assistant Trust Officer
South Dakota Trust Company
- 07.2022
- Scan/save mail, Monthly Invoices, Monthly Trust Reviews, Tax Returns, Market Value Updates, Knowledge of Insurance Policies, Confidentiality, Email, Organizing/Filing, Memos
Assistant Store Manager
Walgreens
05.2015 - 09.2021
- Review daily, weekly store metrics, Review timecards, Calculate bi-weekly payroll, Customer service, Assign duties to team members, Check in vendors, Claim out merchandise, Hire new employees/train, Compass tasks, Pharmacy duties-ring up customers, fill prescriptions and file prescriptions, One Store Budget, Kronos, Applicant Tracking System, Employee yearly reviews
Shift Lead
Walgreens
01.2010 - 01.2015
- Printed and released new price changes daily, Smart counts, Scan outs, Customer Service, Cash Management, Managing employees, Register duties, Fixing technical problems, Solving daily problems, Setting holiday aisles, Resets, Merchandising/Creating displays on ends and side stands, Training Photo/Register/Shift Leads, Cashier in Pharmacy
Cashier/Photo
Walgreens
01.2009 - 01.2010
- Cash handling, Cashiering customers at register, Stocking new merchandise, Organize products on shelves, Print photos, Create photo gifts, Solve photo problems, Provide customer service with photo kiosk, Customer Service throughout the store, Pulling and hanging of Ad Tags, Cleaning
Education
Bachelor’s Human Resources Management - Human Resources Management
Bellevue University
Bellevue, NEAssociate of Applied Science in Business Administration/Human Resources -
Southeast Technical Institute
Skills
- Paperwork Processing
- Product Demonstrations
- Strategy Development
- Demonstrating Products
- Client Relations
- Customer Assistance
- Making Offers
- Customer Retention Abilities
- Staff Training
- Enrollment Assistance
- Information Updates
- Prospecting Skills
- Loss Prevention Goals Monitoring
- Product and Service Knowledge
- Product Management and Pricing
- Product Merchandising and Distribution
- Problem-Solving Strengths
- Performance Improvement
- Cash Counting
- Customer Relations
- Credit and Debt Card Processing
- Maintaining Customer Database
- Corrective Actions
- Needs Understanding
- Interpersonal Communication Skills
License
Life and Health Insurance License
References
Laura Leander, 308-207-5329 Jessica Petri, 307-689-4540 Carrie Gerdeman, 605-209-0829
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Benefits Manager
Admiral Beverage
07.2022 - 05.2023
Assistant Store Manager
Walgreens
05.2015 - 09.2021
Shift Lead
Walgreens
01.2010 - 01.2015
Cashier/Photo
Walgreens
01.2009 - 01.2010
Sales Agent
Globe Life Family Heritage
- Current
Assistant Trust Officer
South Dakota Trust Company
- 07.2022
Bachelor’s Human Resources Management - Human Resources Management
Bellevue University
Associate of Applied Science in Business Administration/Human Resources -
Southeast Technical Institute
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