Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Kara

Lyndhurst,OH

Summary

Dynamic Fulfillment Lead with proven adaptability and strong multitasking skills, honed at Alternitive Health Solutions and Noosa Bistro. Excelled in enhancing customer satisfaction and streamlining warehouse operations, including picking and packing. Cultivated key vendor relationships and excelled in team communication, significantly contributing to operational efficiency and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Fulfillment Lead

Alternitive Health Solutions
04.2020 - 01.2024
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
  • Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
  • Handled production picking, packing and shipping orders.
  • Developed strong relationships with vendors to ensure timely deliveries and resolve any issues promptly.

Server

Noosa Bistro
08.2021 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Lake Erie College
Painseville OH

High School Diploma -

Hudson High School
Hudson, OH
05-2018

Skills

  • Picking and Packing
  • Stock organization
  • Warehouse Operations
  • Inspection skills
  • Managing Employment paystubs and time off requests

Timeline

Server

Noosa Bistro
08.2021 - 04.2022

Fulfillment Lead

Alternitive Health Solutions
04.2020 - 01.2024

Lake Erie College

High School Diploma -

Hudson High School

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Jenna Kara