Jenna Kito
Spring Hill,USA
Summary
To obtain a position that will expand and challenge my work experiences to become a more knowledgeable individual.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Youth Development
YMCA
06.2024 - Current
- Reaching out to youths and building relationships with them
- Setting up and running projects, including arranging workshops, events and shared activities to bring youth people together
- Encouraging youths to take part in planning activities, community, or educational projects and testing and reviewing activities.
- Advocating, addressing and support to youths interests, influences and issues.
- Providing guidance and support to youths through teaching and mentoring.
- Maintaining confidential records of the mentoring and coaching sessions with individuals.
- Attending regular development and training opportunities1 to stay updated on health and safety issues.
- Traveling to various locations to events, staff support/help and meetings.
- Supported youth development by facilitating group sessions focused on building healthy relationships, self-esteem, and coping skills.
- Improved overall program quality by regularly reviewing and updating policies, procedures, and materials to reflect current best practices in youth development.
Detention Deputy
Hernando County Sheriff Office
Spring Hill, FL
05.2019 - 08.2023
- Supervising the offender population
- Aiding in rehabilitation and counseling of Offenders
- Crisis Negotiation techniques
- Administered drug tests to inmates.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Interviewed inmates to obtain information and evidence.
- Overseeing ill and mentally ill populations
- Ability to work in a high stress environment
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
- Aided in swift emergency response situations through regular training exercises and adherence to established procedures.
- Verified identification using specialized databases and methods such as fingerprinting.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Prepared reports to document incidents and violations.
C.O Sergeant
State of Florida
Sumter C.I
09.2016 - 05.2019
- Supervising the offender population
- Data Entry, MINS
- Knowledgeable of Policy and Procedure
- Conducting various inventories
- Supervising Officers and other Employees
- Ability to work in a high stress environment
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Correction Officer
State of Florida
Hernando C.I
10.2014 - 09.2016
- Supervising the offender population
- Aiding in rehabilitation and counseling of Offenders
- CDC Program, Computer Work, Microsoft programs
- Knowledgeable of Policy and Procedure
- Conducting various inventories
- Ability to work in a high stress environment
- Transporting and Responding to Emergency situations
- Handling Safety and First Aid
Manager
The Stone Outlet
Tampa, FL
08.2013 - 10.2014
- Marketing and store/retail management
- Customer Service
- Transcribing
- Payroll
- Conducted inspections- material, equipment, and employees’ work
- Managing accounts payable and receivable
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Executive Administrative Assistant
Focus Insurance Group
Tampa, FL
05.2012 - 08.2013
- Responsible for servicing $1m accounts
- Selling personal and commercial insurance policies
- Running reports to increase profitability and performance
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and handled calenders for senior leadership.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated and maintained confidential databases and records.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Warehouse Material Handler
Aeropostale
New York, NY
12.2011 - 04.2012
- Cashier
- Merchant services
- Responsible for training newly hired employees
- Customer Service
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
- Improved inventory management through accurate data entry and organization of materials in the warehouse.
- Supported quality control efforts by inspecting incoming shipments for damage or inconsistencies with purchase orders.
- Maintained clean and organized warehouse environment, which contributed to safer workspace for all employees.
- Worked closely with teammates to coordinate tasks and support safety.
- Recorded information, product shortages and discrepancies to maintain database accuracy.
- Tracked outgoing and incoming shipments of materials, updating inventory frequently.
Manager of Operations
Emergency Room Bar
The Bronx, NY
10.2008 - 12.2011
- Bartending
- Payroll
- Inventory control
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Business Administration And Management
University of Phoenix
06-2025
GED - undefined
Pathways of Youth
05.2006
Skills
- Administration
- Reading comprehension
- Synthesis/Reorganization
- Monitoring
- Time management
- Active listening
- Clerical
- Computer
- Management of materials
- Coordination
- Strong ability to multitask
- Strong ability to work under pressure
- Youth development
- Systems development methodology
- Efficient workflow development
- Budget development and management
- Training documentation development
- Team training and development
- Cocktail development
- New market development
- Workplace strategy development
- Training & Development
- Policy development
- Salesforce development and design
- Core strength development
- Self-awareness development
Certification
- Florida RSCR 440 License (License # W129783)
- Completed College Course in Computer Software
- Florida Basic Abilities Certification (Level Entry Correction Officer Exam)
- State of Florida Certified Correction Officer
- CPR/First Responder Certified
- Crisis Negotiation Training Certified
- DCF Certifications
Timeline
Youth Development
YMCA
06.2024 - Current
Detention Deputy
Hernando County Sheriff Office
05.2019 - 08.2023
C.O Sergeant
State of Florida
09.2016 - 05.2019
Correction Officer
State of Florida
10.2014 - 09.2016
Manager
The Stone Outlet
08.2013 - 10.2014
Executive Administrative Assistant
Focus Insurance Group
05.2012 - 08.2013
Warehouse Material Handler
Aeropostale
12.2011 - 04.2012
Manager of Operations
Emergency Room Bar
10.2008 - 12.2011
GED - undefined
Pathways of Youth
Business Administration And Management
University of Phoenix