Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Kito

Spring Hill,USA

Summary

To obtain a position that will expand and challenge my work experiences to become a more knowledgeable individual.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Youth Development

YMCA
06.2024 - Current
  • Reaching out to youths and building relationships with them
  • Setting up and running projects, including arranging workshops, events and shared activities to bring youth people together
  • Encouraging youths to take part in planning activities, community, or educational projects and testing and reviewing activities.
  • Advocating, addressing and support to youths interests, influences and issues.
  • Providing guidance and support to youths through teaching and mentoring.
  • Maintaining confidential records of the mentoring and coaching sessions with individuals.
  • Attending regular development and training opportunities1 to stay updated on health and safety issues.
  • Traveling to various locations to events, staff support/help and meetings.
  • Supported youth development by facilitating group sessions focused on building healthy relationships, self-esteem, and coping skills.
  • Improved overall program quality by regularly reviewing and updating policies, procedures, and materials to reflect current best practices in youth development.

Detention Deputy

Hernando County Sheriff Office
05.2019 - 08.2023
  • Supervising the offender population
  • Aiding in rehabilitation and counseling of Offenders
  • Crisis Negotiation techniques
  • Administered drug tests to inmates.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Interviewed inmates to obtain information and evidence.
  • Overseeing ill and mentally ill populations
  • Ability to work in a high stress environment
  • Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
  • Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
  • Aided in swift emergency response situations through regular training exercises and adherence to established procedures.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Prepared reports to document incidents and violations.

C.O Sergeant

State of Florida
09.2016 - 05.2019
  • Supervising the offender population
  • Data Entry, MINS
  • Knowledgeable of Policy and Procedure
  • Conducting various inventories
  • Supervising Officers and other Employees
  • Ability to work in a high stress environment
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Correction Officer

State of Florida
10.2014 - 09.2016
  • Supervising the offender population
  • Aiding in rehabilitation and counseling of Offenders
  • CDC Program, Computer Work, Microsoft programs
  • Knowledgeable of Policy and Procedure
  • Conducting various inventories
  • Ability to work in a high stress environment
  • Transporting and Responding to Emergency situations
  • Handling Safety and First Aid

Manager

The Stone Outlet
08.2013 - 10.2014
  • Marketing and store/retail management
  • Customer Service
  • Transcribing
  • Payroll
  • Conducted inspections- material, equipment, and employees’ work
  • Managing accounts payable and receivable
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.

Executive Administrative Assistant

Focus Insurance Group
05.2012 - 08.2013
  • Responsible for servicing $1m accounts
  • Selling personal and commercial insurance policies
  • Running reports to increase profitability and performance
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Scheduled appointments and handled calenders for senior leadership.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated and maintained confidential databases and records.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Warehouse Material Handler

Aeropostale
12.2011 - 04.2012
  • Cashier
  • Merchant services
  • Responsible for training newly hired employees
  • Customer Service
  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
  • Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
  • Improved inventory management through accurate data entry and organization of materials in the warehouse.
  • Supported quality control efforts by inspecting incoming shipments for damage or inconsistencies with purchase orders.
  • Maintained clean and organized warehouse environment, which contributed to safer workspace for all employees.
  • Worked closely with teammates to coordinate tasks and support safety.
  • Recorded information, product shortages and discrepancies to maintain database accuracy.
  • Tracked outgoing and incoming shipments of materials, updating inventory frequently.

Manager of Operations

Emergency Room Bar
10.2008 - 12.2011
  • Bartending
  • Payroll
  • Inventory control
  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Business Administration And Management

University of Phoenix
06-2025

GED - undefined

Pathways of Youth
05.2006

Skills

  • Administration
  • Reading comprehension
  • Synthesis/Reorganization
  • Monitoring
  • Time management
  • Active listening
  • Clerical
  • Computer
  • Management of materials
  • Coordination
  • Strong ability to multitask
  • Strong ability to work under pressure
  • Youth development
  • Systems development methodology
  • Efficient workflow development
  • Budget development and management
  • Training documentation development
  • Team training and development
  • Cocktail development
  • New market development
  • Workplace strategy development
  • Training & Development
  • Policy development
  • Salesforce development and design
  • Core strength development
  • Self-awareness development

Certification

  • Florida RSCR 440 License (License # W129783)
  • Completed College Course in Computer Software
  • Florida Basic Abilities Certification (Level Entry Correction Officer Exam)
  • State of Florida Certified Correction Officer
  • CPR/First Responder Certified
  • Crisis Negotiation Training Certified
  • DCF Certifications

Timeline

Youth Development

YMCA
06.2024 - Current

Detention Deputy

Hernando County Sheriff Office
05.2019 - 08.2023

C.O Sergeant

State of Florida
09.2016 - 05.2019

Correction Officer

State of Florida
10.2014 - 09.2016

Manager

The Stone Outlet
08.2013 - 10.2014

Executive Administrative Assistant

Focus Insurance Group
05.2012 - 08.2013

Warehouse Material Handler

Aeropostale
12.2011 - 04.2012

Manager of Operations

Emergency Room Bar
10.2008 - 12.2011

GED - undefined

Pathways of Youth

Business Administration And Management

University of Phoenix

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