Jenna Koo
Orlando,FL
Summary
Dynamic Student Nurse working towards BSN bringing strong academic performance and willingness to learn. Eager to build upon success in areas such as patient care and other essential clinical skills. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Legislative Director-Elect
Student Nurses Association - Orlando UCF
09.2023 - Current
- Participated in FSNA State Convention, actively learning the processes by which the Legislative Director serves.
- Coordinate with current Legislative Director and school advisors to enhance and develop learning opportunities and foster growth.
- Learned to understand full process of elections and resolution building in accordance with job description.
- Organized and participated in volunteering events for the College of Nursing at UCF.
- Effectively balanced school responsibilities and elect responsibilities throughout the semester.
Student Nurse
University Of Central Florida, UCF
08.2023 - Current
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Worked alongside experienced nursing professionals to learn new procedures.
- Performed regular rounds to check on well-being of patients.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Assessed care needs of patients and families utilizing nursing process.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
- Observed patient behavior and reported changes to nurse in charge for resolution.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Exhibited flexibility in adapting to changing priorities within fast-paced healthcare settings while maintaining a high level of professionalism.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
Cashier
4 Rivers Restaurant Group
06.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs, encouraging repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Learned duties for various positions and provided backup at key times.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Collaborated with management to identify areas for improvement, leading to better-targeted training efforts.
- Cultivated a supportive atmosphere among peers by promoting teamwork exercises within the cashier team, leading to increased camaraderie and cooperation.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Usher Volunteer
Dr. Phillips Center For The Performing Arts
09.2021 - 06.2023
- Enhanced patron experience by providing courteous and efficient seating assistance during live performances.
- Ensured optimal audience satisfaction by promptly addressing any seating discrepancies or complaints professionally.
- Assisted patrons with special needs, ensuring their comfort and accessibility throughout the event.
- Contributed to a safe environment by keeping aisles clear, monitoring audience behavior, and reporting any issues to supervisors.
- Supported venue cleanliness by performing pre-and post-event inspections of seating areas and removing debris as needed.
- Participated in volunteer training sessions to stay updated on venue policies, safety protocols, and customer service best practices.
Camp Counselor
HoneyRock Camp
05.2022 - 08.2022
- Led groups of children safely through variety of camp activities.
- Trained and received CPR and WFR certifications.
- Planned daily camp activities ranging from arts and crafts, sports, wilderness education, and interactive games for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Implemented rules and regulations to enforce discipline and compliance.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
- Lead 9 day backpacking trip through the Superior Hiking Trail, ensuring safety while fostering growth development of all campers.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Provided constructive feedback on camper performance during end-of-session evaluations which helped inform future programming decisions.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Cadet
Army ROTC
01.2022 - 05.2022
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Conducted physical training to keep fit and perform job duties productively.
- Operated communication systems to gather, process and share information.
- Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
- Demonstrated discipline and commitment by maintaining excellent attendance records throughout the program.
- Increased knowledge of military history, tactics, and strategies through comprehensive coursework and study.
- Exhibited exceptional time management skills by balancing academic responsibilities alongside ROTC commitments successfully.
- Gained practical experience with military procedures while participating in various field training exercises.
- Demonstrated adaptability in adjusting to changing conditions during training exercises, showcasing flexibility and resilience as an ROTC Cadet.
Education
Bachelor of Science - Nursing
University of Central Florida
Orlando, FL2025
High School Diploma -
The Potter's School
2021
Skills
- Policy Development
- POS Systems
- Customer Service
- Staff Training
- Care Plan Implementation
- Patient Care
- Field Training
- Critical Thinking
Certification
- WFR - Wilderness First Responder
- CPR, AHA
- CPR, Red Cross
Timeline
Legislative Director-Elect
Student Nurses Association - Orlando UCF
09.2023 - Current
Student Nurse
University Of Central Florida, UCF
08.2023 - Current
Camp Counselor
HoneyRock Camp
05.2022 - 08.2022
Cadet
Army ROTC
01.2022 - 05.2022
Usher Volunteer
Dr. Phillips Center For The Performing Arts
09.2021 - 06.2023
Cashier
4 Rivers Restaurant Group
06.2021 - 07.2023
Bachelor of Science - Nursing
University of Central Florida
High School Diploma -
The Potter's School
- WFR - Wilderness First Responder
- CPR, AHA
- CPR, Red Cross
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