Jenna Kuroda
Honolulu,HI
Summary
Professional Assistant Store Manager with strong team leadership and operational management skills. Ability to drive performance and ensure compliance with relevant standards, rules, and regulations.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Bath & Body Works
Honolulu, Hawaii
01.2023 - Current
- Managed daily store operations, including customer service, inventory management, talent development, and payroll administration.
- Provided leadership support during business hours by motivating the team, effectively communicating expectations, and ensuring goals are met.
- Led teams in planning, implementing, and executing merchandising and operational initiatives to enhance business efficiency and product presentation.
Supervisor
Bath & Body Works
Honolulu, HI
11.2019 - 01.2023
- Directed and supervised the team in daily operations, including opening and closing routines and making real-time business decisions.
- Monitored progress on operational projects and provided timely feedback to team members, ensuring projects were completed on schedule.
- Regularly monitored employee productivity to identify areas for improvement, providing coaching and feedback as needed.
Sales Associate/Assistant Manager
Armani Exchange
Honolulu, HI
04.2018 - 11.2019
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
Stock Associate
Armani Exchange
Honolulu, HI
08.2016 - 12.2017
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
- Set up attractive visual displays in windows and on the sales floor.
Part Time Sales Associate
Armani Exchange
Honolulu, Hawaii
01.2016 - 05.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
BBA - Marketing And International Business
University of Hawaii At Manoa
Honolulu, HI12-2024
Associate of Arts - Liberal Arts With A Business Concentration
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI06-2020
Skills
- Customer Relations
- Time Management
- Mentoring and Coaching
- Team Building and Leadership
- Sales Strategies
- Problem-Solving
- Retail Operations
Languages
Japanese
Professional
Timeline
Assistant Store Manager
Bath & Body Works
01.2023 - Current
Supervisor
Bath & Body Works
11.2019 - 01.2023
Sales Associate/Assistant Manager
Armani Exchange
04.2018 - 11.2019
Stock Associate
Armani Exchange
08.2016 - 12.2017
Part Time Sales Associate
Armani Exchange
01.2016 - 05.2016
BBA - Marketing And International Business
University of Hawaii At Manoa
Associate of Arts - Liberal Arts With A Business Concentration
Kapiolani Community College/University of HI Community Colleges