Summary
Overview
Work History
Education
Skills
Languages
Timeline
CORE COMPETENCIES
Generic

Jenna Laczkowski

Chester Springs,PA

Summary

Strategic and results-driven professional with over 10 years of experience leveraging expertise in stakeholder engagement, strategic partnerships, and program management. Proven ability to drive revenue growth, enhance brand reputation, and build impactful community programs. Expert in designing and executing initiatives that align business objectives with social impact, employee engagement, and public affairs goals. Known for reliability and flexibility in adapting to changing needs. Seeking to transition into a role focused on Corporate Social Responsibility (CSR), Community Relations, or Public Affairs.

Experienced development

Overview

10
10
years of professional experience

Work History

Development Manager

Hagley Museum and Library
07.2023 - Current
  • Developed and executed strategic partnership campaigns, resulting in increased donor retention and revenue from corporate accounts.
  • Managed a departmental budget and served as a key liaison between internal teams and external corporate partners, ensuring alignment of goals and successful program execution.
  • Cultivated high-value relationships with major donors and business leaders, effectively "selling" the value of partnership and investment.
  • Orchestrated cross-departmental projects to launch new initiatives, improving operational efficiency and stakeholder satisfaction.
  • Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
  • Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
  • Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
  • Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
  • Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problemsolving.

Development Manager

Abilities in Motion (AIM)
07.2022 - 03.2023
  • Directed a department integrating Development, Marketing, and Communications, aligning messaging and strategy to enhance brand presence and drive engagement.
  • Secured significant funding by developing persuasive grant proposals and managing the entire grant lifecycle, from identification to compliance reporting.
  • Launched and managed employee engagement committees, leading initiatives that improved internal culture and team cohesion.
  • Oversaw the production of all marketing and communications collateral, ensuring consistent branding across digital and print platforms.
  • Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
  • Supervised team duties related to decision support and business intelligence for business users.

Director of Development

Survivors of Abuse in Recovery (SOAR)
07.2020 - 07.2022
  • Led a comprehensive organizational rebranding project, modernizing the public image and messaging to better resonate with stakeholders and the community, resulting in enhanced brand equity.
  • Managed a portfolio of major accounts (donors and grant-making organizations), building long-term relationships that ensured sustained funding.
  • Pioneered the company's first employee handbook and standardized HR onboarding processes, improving organizational structure and employee readiness.
  • Directed all public affairs and community relations strategies, positioning the organization as a key thought leader in its sector.
  • Enhanced donor relationships with personalized communication plans and regular updates on project progress.
  • Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.

Donor Relations Specialist

Cradle of Liberty Council, Boy Scouts of America
03.2019 - 08.2020
  • Managed customer (donor) engagement campaigns through direct mail and digital channels, focusing on retention and value perception.
  • Project managed event logistics and programming for large-scale corporate and community events.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Education

Master of Public Administration -

West Chester University
West Chester, PA

Bachelor of Arts - Political Science (Public Policy)

West Chester University
West Chester, PA

Skills

  • Software: Microsoft Office Suite (Advanced Excel), Blackbaud Raiser’s Edge/NXT (CRM), Donor Database Management
  • Languages: English (Native)
  • Business analysis
  • Employee presentations
  • Course design
  • Curriculum planning
  • Coaching and mentoring
  • Cross-functional team development
  • Program planning
  • Budget administration
  • Team development strategies
  • Employee relations
  • Training facilitation
  • Organizational development
  • Volunteer management
  • Corporate social responsibility
  • Community engagement
  • Daily operations management
  • Vendor management
  • Brand messaging
  • Internal communications
  • Content development
  • Press releases
  • Website maintenance
  • Marketing communications
  • Social media marketing
  • Digital marketing
  • Customer relationship management (CRM)
  • Strategic planning
  • Creative direction
  • Marketing campaigns
  • Marketing campaign development
  • Adaptive learning
  • Confidentiality practices

Languages

English
Native or Bilingual

Timeline

Development Manager

Hagley Museum and Library
07.2023 - Current

Development Manager

Abilities in Motion (AIM)
07.2022 - 03.2023

Director of Development

Survivors of Abuse in Recovery (SOAR)
07.2020 - 07.2022

Donor Relations Specialist

Cradle of Liberty Council, Boy Scouts of America
03.2019 - 08.2020

Master of Public Administration -

West Chester University

Bachelor of Arts - Political Science (Public Policy)

West Chester University

CORE COMPETENCIES

  • Corporate Social Responsibility (CSR): Strategic Partnership Development | Community Investment | Philanthropic Strategy | ESG Principles | Cause-Related Marketing
  • Stakeholder & Public Affairs: Stakeholder Engagement | Government & Community Relations | Public Relations | Brand Management | Strategic Communications
  • Employee Engagement: Internal Communications | Program Development | Volunteer Management | Event Planning | Employee Resource Groups (ERGs)
  • Program & Project Management: Cross-Functional Leadership | Budget Management ($500K+) | Grantmaking & Strategy | KPI & ROI Analysis | Process Improvement
  • Business Development: Client Relationship Management (CRM) | Partnership Sales | Contract Negotiation | Revenue Generation | Major Account Management

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Jenna Laczkowski