Microsoft Office
Jenna Lanfor
Roswell,United States
Summary
Accomplished Air Center Deputy Director at City of Roswell, adept in strategic planning and change management. Expertise in regulatory compliance and budget development, with a proven track record of optimizing operations and enhancing program implementation. Demonstrated ability to lead cross-functional teams to exceed project goals, achieving significant operational improvements.
Overview
6
6
years of professional experience
Work History
Air Center Deputy Director
City of Roswell
06.2023 - Current
- Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
- Developed strategic plans to achieve organizational goals, ensuring alignment with the company's mission and vision.
- Ensured regulatory compliance across all departments by diligently monitoring policies, procedures, and documentation requirements.
- Prepared and submitted accurate, timely management and financial reports and project budgets in QuickBooks and Tyler Munis.
- Managed budgets and financial resources effectively, optimizing resource allocation for maximum impact.
- Directed airport program operations and plans.
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
- Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.
Air Center Property Manager
City of Roswell
09.2021 - 06.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Negotiated favorable contract terms with vendors, reducing operating expenses without compromising service quality.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Aviation School Administrative Assistant
Eastern New Mexico University Roswell
08.2018 - 09.2021
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Coordinated professional development opportunities for faculty members to improve teaching skills and encourage collaboration.
- Supported school events and activities by coordinating schedules, logistics, and resources.
- Contributed to efficient class scheduling by organizing room assignments and teacher availability.
- Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
- Assisted in budget management by accurately tracking expenses and maintaining detailed financial records.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
- Worked with [Number] executives to create annual budget and track actual expenses against projected expenses.
Education
Bachelor of Science - Aviation Management
Eastern New Mexico University
Portales, NM12.2023
Associate of Arts - Business Administration
Eastern New Mexico University Roswell
Roswell12.2018
Skills
Strategic Planning
Change Management
Program Management
Program implementation
Process updates
Budget Development
Organizational Development
Operations Management
Contract Management
Contract Negotiation
Regulatory Compliance
Project Management
Affiliations
- Optimist International
- FAASTeam Represenative
Timeline
Air Center Deputy Director
City of Roswell
06.2023 - Current
Air Center Property Manager
City of Roswell
09.2021 - 06.2023
Aviation School Administrative Assistant
Eastern New Mexico University Roswell
08.2018 - 09.2021
Bachelor of Science - Aviation Management
Eastern New Mexico University
Associate of Arts - Business Administration
Eastern New Mexico University Roswell
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with a team of 13 to develop efficient airport operations.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
QuickBooks
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balancePersonal development programsPaid time offHealthcare benefitsLanguages
English
Native or Bilingual
Interests
Outdoor Activities
Aviation
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