Jenna Langford
Columbus,OH
Summary
Organized and motivated employee eager to apply personal life experience and profound understanding in treatment related environments. I look forward to building professional relationships and also rapport with a diverse range of clients. Im a critical yet compassionate thinker who thrives and adapts to any environment. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. I have my CDCA preliminary and am looking forward to making a career in this field.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician/ CDCA
Ohio Hospital For Psychiatry
Columbus , OH
2023.03 - Current
- Documented behavioral incidents to keep accurate records.
- Documented patient behavior, interventions completed and patient response to interventions.
- Completed patient reports daily and submitted to management for evaluation.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Planned and implemented safe interventions consistent with treatment goals.
- Completed daily client rounds and tracked client movements.
- Assisted in examination and treatment of patients under direction of nursing staff.
- Coordinated lectures and recreational activities for patients.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Facilitated group therapy sessions with multiple patients.
- Maintained accurate documentation of patient progress and treatments received.
- Educated clients on important life skills, housekeeping and food preparation.
- Established and maintained professional working relationships with clients, staff and public.
Behavioral Health Technician
Minerva Park Behavioral Health
Columbus , OH
2022.11 - Current
- Completed daily client rounds and tracked client movements.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Maintained client and employee areas in good working order and with adequate supplies.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Established and maintained professional working relationships with clients, staff and public.
- Provided excellent service to patients through personable communication.
Wholesale Distributor
Self Employed Web
Columbus , OH
2018.01 - 2022.04
- Executed new sales strategies and techniques with clients, improving revenue.
- Collected market data to analyze growth and develop markets.
- Determined market entry strategies for current trending items
- Reviewed current and future market trends to increase trending sales.
- Created online selling platform
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Learned customer needs and desires to suggest specific product options.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Networked to build client base and promote products to new and existing clients.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Education
High School Diploma -
Central High School
Woodstock, VA06.2009
Some College (No Degree) - Clinical Psychology
Triplet Tech
Woodstock, VASkills
- People skills
- Organizational skills
- Activity monitoring
- Goal oriented
- Strict personal boundaries
- Compassionate
- Professional
- Time management
- Listening and reasoning skills
- Patience
- Confidentiality
- Driven to just do better than what I came from
Timeline
Behavioral Health Technician/ CDCA
Ohio Hospital For Psychiatry
2023.03 - Current
Behavioral Health Technician
Minerva Park Behavioral Health
2022.11 - Current
Wholesale Distributor
Self Employed Web
2018.01 - 2022.04
High School Diploma -
Central High School
Some College (No Degree) - Clinical Psychology
Triplet Tech
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