Jenna Lemoine
Austin,TX
Summary
Proven leader in driving sales and operational excellence, notably at Power Home Remodeling. Expert in pipeline management and fostering teamwork, I've spearheaded initiatives that significantly enhanced market share and team productivity. My approach combines effective communication with robust problem-solving skills, ensuring both high performance and strategic improvements across diverse teams. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Mentor
Power Home Remodeling
2021.01 - 2024.09
- Analyzed market trends to identify new sales opportunities, leading to a steady increase in market share.
- Conducted regular performance reviews for individual team members, providing constructive feedback for continuous improvement.
- Streamlined sales processes and improved team efficiency, resulting in increased revenue generation.
- Facilitated workshops focusing on essential skills development, such as negotiation tactics, communication styles, and product knowledge enhancement.
General Operations Manager
Axe & Arrow Gastropub
2018.04 - 2020.12
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervisor
Starbucks
2017.06 - 2020.04
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Stage Production Manager
Pantages Theater
2018.01 - 2018.04
- Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
- Enforced safety measures due to potential stage equipment hazards.
- Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
- Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
Education
Bachelor of Science - Communication Studies
Central Washington University
Ellensburg, WA06.2020
Skills
- Pipeline Management
- Performance Tracking
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Training program creation
- Sales Team Development
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
Accomplishments
- Collaborated with Co-CEO in the development of solar product launch in Austin,TX.
- Developed and instituted sales processes and trainings
- Managed $2.2 Million sales goal quarterly
- Supervised team of eight staff members quarterly to fine-tune skillsets.
- Promoted five current leaders across four territories
Timeline
Sales Mentor
Power Home Remodeling
2021.01 - 2024.09
General Operations Manager
Axe & Arrow Gastropub
2018.04 - 2020.12
Stage Production Manager
Pantages Theater
2018.01 - 2018.04
Supervisor
Starbucks
2017.06 - 2020.04
Bachelor of Science - Communication Studies
Central Washington University
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