Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Lillard

Ludlow,KY

Summary

Proactive Lifeguard, Sales Associate, and Packing and Shipping Clerk with strong first responder skills in First Aid and CPR. Adept at ensuring safety, providing customer service, and managing inventory with attention to detail. Bringing strong communication, problem-solving abilities, and leadership qualities to advance career in a dynamic environment. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Overview

6
6
years of professional experience

Work History

Lifeguard

Ludlow Bromley Swim Club
05.2018 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Sales Associate

Cincinnati Bengals Pro Shop
09.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Packing and Shipping Clerk

Willow Boutique
05.2020 - 04.2022
  • Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
  • Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.

Education

Associate of Arts - Commnications

Thomas More College
Crestview Hills, KY

High School Diploma -

Ludlow High School
Ludlow, KY
05.2022

Skills

  • Strong communicator
  • Effective problem-solver
  • Leadership Qualities
  • Team Collaboration
  • CPR and AED Training

Timeline

Sales Associate

Cincinnati Bengals Pro Shop
09.2021 - 04.2022

Packing and Shipping Clerk

Willow Boutique
05.2020 - 04.2022

Lifeguard

Ludlow Bromley Swim Club
05.2018 - 09.2024

Associate of Arts - Commnications

Thomas More College

High School Diploma -

Ludlow High School
Jenna Lillard