Jenna M. Lockey
Polkton,NC
Summary
Organized and detail focused professional with a background in customer service, and business operations support. Experienced in data entry, recordkeeping, and maintaining accuracy in high responsibility environments. Demonstrates strong communication, problem solving, teamwork, and independent skills. Eager to apply analytical and organizational skills in a Property Appraisal Trainee role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Department CNA 1
Novant Health, Inc
Matthews, NC
04.2025 - Current
- Provided compassionate care to patients, ensuring comfort and safety throughout daily activities.
- Monitored vital signs and reported significant changes to healthcare team promptly.
- Maintained accurate documentation and data of patient care and information.
- Trained new staff on best practices in patient care and facility protocols.
- Collaborated with multidisciplinary teams to develop personalized care plans for patients.
Cook, Waitress, Cashier, Dishwasher, and management
Dave’s Pizza and subs
Marshville, NC
01.2013 - 04.2025
- Communicate effectively between staff, customers, and management.
- Maintained a clean and orderly work environment for customer satisfaction.
- Accurately maintained documentation of new staff, payroll, and schedule.
- Built lasting relationships with customers and staff to encourage returning customers and a positive work environment.
- Prepared diverse menu items while adhering to food safety and sanitation standards.
- Collaborated with kitchen staff to streamline meal preparation processes.
Nanny
Monroe, NC
06.2022 - 01.2023
- Provided childcare including feeding, bathing, dressing and supervising children.
- Assisted with light housekeeping including dishes, laundry, mopping, and vacuuming.
- Accompanied both children to PT and OT, engaging in their visits to learn proper ways to support them.
- Provided positive reinforcement and guidance to encourage good behavior and social skills.
- Planned and organized outings and activities for children.
Education
Nurse Aid Level 1 -
Stanley Community College – Crutchfield Education Center
Locust, NC04-2023
High School -
Forest Hills High School
Marshville, NC06-2018
Licensed Cosmetologist -
Paul Mitchell The School
Charlotte, NC11-2019
Skills
- Time management
- Documentation
- Adaptability
- Problem-solving
- Effective Written and Verbal Communication
- Professional ethics
- Data collection
- Teamwork and collaboration
- Customer service
- Microsoft word, excel, and teams
Certification
- Nurse Aid 1
- Licensed Cosmetologist
Timeline
Emergency Department CNA 1
Novant Health, Inc
04.2025 - Current
Nanny
06.2022 - 01.2023
Cook, Waitress, Cashier, Dishwasher, and management
Dave’s Pizza and subs
01.2013 - 04.2025
Nurse Aid Level 1 -
Stanley Community College – Crutchfield Education Center
High School -
Forest Hills High School
Licensed Cosmetologist -
Paul Mitchell The School