Summary
Overview
Work History
Education
Skills
Timeline
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Jenna L. Renshaw

Melissa

Summary

Dynamic HR leader with a proven track record at Nordstrom, excelling in succession planning and internal employee development. Recognized for driving sales growth and fostering a culture of leadership. Adept at optimizing staffing strategies and enhancing employee communication, contributing to a thriving and engaged workforce.

Overview

12
12
years of professional experience

Work History

Area HR Manager

Nordstrom
03.2021 - Current

· Supporting over a 200 million dollar territory consisting of 5 stores which include a top 5 door in the company for Nordstrom stores and 4 Nordstrom Racks, 2 Racks being top 5 in the company.

· Known for fueling KPIs and adapting quickly to business trends through consulting and advising with my leaders

· Assess current talent, capabilities, and gaps through talent calibrations, and create plans for future movement of talent, building competencies to support succession planning to support business outcomes and employee development

· Engage my business partners in collaboration through consulting and advising to have their buy-on and execution of employee development plans examples sabbatical plans created months in advance with several leaders taking on stretch assignments, bench strength planning on high potential leaders and roles to strengthen their leadership competencies

· Identify critical talent segments and build strategies to attract, engage and retain talent with partnerships with the recruiting teams

· Implemented diversity and inclusion strategies to foster an inclusive work environment. I am the DEIB lead for the region and the ERG culture lead for the company.

· Led business through process design and implemented best-fit approaches to support change and transformation. Successfully part of opening 4 Nordstrom Rack Locations

· Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees.

· Collaborated with department managers to identify staffing needs and create hiring strategies.

· Advised managers on performance management, including setting goals, providing feedback, and conducting reviews.

· Analyzed HR metrics to identify trends and areas of improvement for future initiatives.

· Regional Award - Extend Yourself July 2021, AHRM of the year 2023 and DEIB Owner at heart 2024

Regional Beauty Manager

Nordstrom
06.2020 - 03.2021

Company Overview: NMG Corporate

· Responsible for supervising 13 stores in the Southwest Region totaling 100 million dollars per year in sales

· Point person for over 50 vendors to help develop strategic plans to enhance business growth and profitability.

· Hosting Virtual and in person Regional and Corporate events for Nordstrom

· Teach, Coach and Support the execution of Nordstrom Beauty Hygiene and Compliance standards to support the safety of customers and employees and in an effort to mitigate financial risk

· Drive volume through connecting the digital and physical selling experience through educating teams on virtual tools

· Represent Nordstrom as the Regional Beauty expert for local press opportunities

· Teach planning, preparation and ensure execution of all Beauty events

· Partner with Department Manager and Store Manager to coach teams to meet and exceed event goals

· Partnering with Store Managers to build leadership bench across the region along with identifying and developing emerging talent

· Regional Award - Customer Obsessed February 2021

Divisional Retail Merchandiser

Nordstrom
08.2017 - 06.2020

Company Overview: NMG Corporate

· Responsible for supervising 17 stores in the Southwest Region totaling 150 million dollars per year in sales

· Ensuring the execution and comprehension of merchant strategy via Floor Visions and Weekly Playbooks

· Partnering with the Division Manager and VM to reinforce the merchandise presentation standards specific to the business category with a strong focus on the customer's experience

· Teaching customer-relevant product knowledge and styling to drive results and teaching how to make informed business decisions to drive results

· Partnering with Store Managers to build leadership bench across the region along with identifying and developing emerging talent

· Point person for over 50 vendors to help develop strategic plans to enhance business growth and profitability.

· Company awards - #1 Sales 2019, #1 Event Sales 2019

· Regional Awards - #1 Event sales 2018, 2019

Cosmetic Department Manager

Nordstrom
10.2016 - 08.2017
  • Led a 12-million-dollar per year Flag ship department
  • Partnered with account executives to drive sales volume along with inventory control and enforcing merchandising standards
  • Led and drove successful corporate events while partnering with vendors
  • Full life cycle recruitment and training of best talent
  • Received recognition for top sales each month for our location
  • Made year end number targets without new distribution
  • Ranked number one in the company for year-end sales

Cosmetic Department Manager

Nordstrom
06.2015 - 10.2016
  • Led a 11-million-dollar per year in sales department
  • Responsible for supervising 70 employees with a retention rate of -10% from previous year
  • Partnered with account executives to drive sales volume along with inventory control and enforcing merchandising standards
  • Led and drove successful corporate events while partnering with vendors
  • Full life cycle recruitment and training of best talent
  • Received recognition for 'Manager of Quarter' twice

Cosmetic Department Manager

Nordstrom
05.2014 - 06.2015
  • Led a 7-million-dollar per year in sales department
  • Responsible for supervising 50 employees
  • Partnered with account executives to drive sales volume along with inventory control and enforcing merchandising standards
  • Led and drove successful corporate events while partnering with vendors
  • Full life cycle recruitment and training of best talent
  • Received recognition for top sales each month for our location

Assistant Cosmetic Department Manager

Nordstrom
07.2013 - 05.2014
  • Assisted in leading a 17-million-dollar per year in sales department
  • Assisted in running a $900,000 trend show event
  • Responsible for leading a 6-million-dollar brand package
  • Interviewing, hiring, and training of best talent

Education

Associates of Applied Science - Fashion Merchandising

The Art Institute of Michigan
Novi, MI
01.2010

General Studies courses -

Macomb Community College
Clinton Twp., MI
01.2008

Skills

  • Succession planning
  • Internal development of employees
  • Promotion of future leadership
  • Employee communication
  • Staffing optimization
  • Sales
  • Cross-functional teamwork

Timeline

Area HR Manager

Nordstrom
03.2021 - Current

Regional Beauty Manager

Nordstrom
06.2020 - 03.2021

Divisional Retail Merchandiser

Nordstrom
08.2017 - 06.2020

Cosmetic Department Manager

Nordstrom
10.2016 - 08.2017

Cosmetic Department Manager

Nordstrom
06.2015 - 10.2016

Cosmetic Department Manager

Nordstrom
05.2014 - 06.2015

Assistant Cosmetic Department Manager

Nordstrom
07.2013 - 05.2014

General Studies courses -

Macomb Community College

Associates of Applied Science - Fashion Merchandising

The Art Institute of Michigan
Jenna L. Renshaw