Jenna Matoska
Kenosha,WI
Summary
Accomplished Physical Therapist with a proven track record at Froedtert South, adept in Orthopedic Rehabilitation and Case Management. Excelled in elevating patient care standards and clinic revenue through innovative treatment strategies and exceptional interpersonal skills. Demonstrated expertise in neurological conditions, achieving high patient satisfaction and retention rates.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Physical Therapist
Froedtert South
11.2022 - Current
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Designed customized home exercise programs tailored to individual patient needs for continued progress outside of clinic visits.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Conducted clinical assessment and evaluation to determine patient needs.
- Utilized advanced manual therapy techniques to alleviate pain symptoms in a variety of patient populations.
- Participated in ongoing professional development opportunities to continuously enhance skills as a Physical Therapist.
- Optimized clinic efficiency by managing schedules, prioritizing cases based on urgency, and delegating tasks among staff members.
- Increased clinic revenue by consistently maintaining high level of patient retention and satisfaction.
- Elevated patient care standards by actively participating in continuing education courses and implementing learned techniques into practice.
- Provided physical therapy services in both inpatient and outpatient settings.
Bank Supervisor
TCF National Bank
01.2018 - 01.2020
- Supervised and controlled branch activities according to bank policies to meet loan and deposit volume goals and for responsive customer service.
- Managed daily cash transactions, ensuring accuracy in balancing while adhering to strict compliance guidelines.
- Improved customer satisfaction by efficiently managing and resolving customer inquiries and concerns.
- Completed vault balancing, cash reports, variances, overdrafts, and addressed issues.
Bank Teller
TCF National Bank
01.2016 - 01.2018
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Doctorate - Physical Therapy
Rosalind Franklin University
Chicago, IL11.2022
Skills
- Orthopedic Rehabilitation
- Treatment of Neurological Conditions
- Case Management
Certification
- Dry Needling Certification - Level 1
Timeline
Physical Therapist
Froedtert South
11.2022 - Current
Bank Supervisor
TCF National Bank
01.2018 - 01.2020
Bank Teller
TCF National Bank
01.2016 - 01.2018
Doctorate - Physical Therapy
Rosalind Franklin University