Jenna McManaway
Newark,OH
Summary
Dynamic Mortgage Loan Processor with proven expertise at Truecore Federal Credit Union in pipeline management and document review. Adept at enhancing workflow efficiency and ensuring compliance, consistently exceeding processing timeframes. Strong communicator and collaborator, Skilled in utilizing Meridianlink to streamline operations and support team success in high-volume environments. Experience with the teller line, vault teller oppositions. ITM services and machine operations. Account opening/ Closing, CD/ Share certificates creating and closing. Skilled in Symitar, BlueVerse Teller, COOP.
Overview
7
7
years of professional experience
Work History
Mortgage Loan Processor
Truecore Federal Credit Union
08.2022 - Current
- Reviewed loan applications for completeness and accuracy, ensuring compliance with regulatory guidelines.
- Coordinated communication between borrowers, lenders, and agents to facilitate timely processing of mortgage loans.
- Analyzed financial documents and credit reports to assess borrower eligibility for various loan products.
- Managed loan pipeline effectively, prioritizing tasks to meet deadlines and improve workflow efficiency.
- Maintained detailed records of loan transactions in processing software, enhancing data integrity and retrieval speed.
- Collaborated with underwriters to resolve issues related to documentation or borrower qualifications swiftly.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Shift Leader
Hot Head Burritos
12.2018 - 06.2022
- Oversaw daily operations, ensuring efficient service during peak hours.
- Trained and mentored new team members on company policies and procedures.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Conducted regular quality checks on food preparation and presentation standards.
- Streamlined communication between front-line staff and management for improved efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Newark High School
Newark, OH05.2021
Skills
- Processing procedures
- Pipeline management
- Document review
- Appraisal review
- Information verification
- File management
- Proficient in Meridianlink
- Proficient in Symitar
- Created reports
- Generating reports
- Loan packaging
- Processing documents
- Preparing applications
Timeline
Mortgage Loan Processor
Truecore Federal Credit Union
08.2022 - Current
Shift Leader
Hot Head Burritos
12.2018 - 06.2022
High School Diploma -
Newark High School
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