Jenna McQuiggan
Mansfield,MA
Summary
Dynamic food server with a proven track record at Care One Assisted Living, recognized for delivering exceptional customer service and fostering effective communication. Strong ability to train new employees while enhancing guest satisfaction through proactive problem-solving and efficient time management. Expertise in safe food handling and creating a welcoming atmosphere ensures memorable dining experiences for residents and their families.
Overview
4
4
years of professional experience
Work History
Food Server
Care One Assisted Living
Sharon, MA
08.2021 - Current
- Maintained a welcoming atmosphere by promptly greeting each guest kindly, and making personal connections to regular visitors.
- Explained menu options to guests, offered suggestions, described ingredients, and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding order details, special requests, dietary restrictions, and allergies.
- Efficiently prepared salads, appetizers, and desserts to maintain service pace.
- Retrieved prepared orders from the kitchen area and delivered them to the tables in a timely manner.
- Verified guest satisfaction with meals, brought additional items, and refilled beverages.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Mastered opening and closing tasks in the kitchen and dining room, including cleaning, restocking, and setup.
Education
High School Diploma -
Mansfield High School
Mansfield06-2024
Skills
- Customer service
- Employee training
- Communication skills
- Time management
- Problem solving
- Safe food handling
- Hospitality and accommodation
- Team building
References
References available upon request.
Timeline
Food Server
Care One Assisted Living
08.2021 - Current
High School Diploma -
Mansfield High School
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