Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Meagher

Hamilton,MT

Summary

Customer-oriented, clerical specialist, that is motivated to help solve problems and assist in anything needed to assure that the customer is well taken care of.

Overview

11
11
years of professional experience

Work History

Dispatch

Sapphire Lumber Co.
Hamilton, MT
07.2023 - Current
  • Established relationships with our carriers, customers, and mills to keep a smooth flow of transit at all times.
  • Enhanced customer satisfaction by ensuring timely and accurate dispatch.
  • Reduced shipping errors by consistently double-checking orders for accuracy and completeness before dispatch.
  • Expedited problem resolution by coordinating with other departments such as sales team, customers, and mills.

Dispatch

Fox Lumber Co.
Hamilton, MT
04.2022 - 07.2023
  • Established relationships with carriers, and customers.
  • Enhanced customer satisfaction by ensuring timely and accurate dispatch.
  • Negotiated with salesman and carriers for agreed upon rates.
  • Continuously solved problems that arise, to get loads moving again.
  • Provided excellent listening skills, and customer service to evaluate how to proceed with issues in material, trucks, and drivers.

Broker of Record

RIC Insurance
Reno, NV
03.2015 - 07.2017
  • Provided excellent customer service to individual and business customers seeking change in their insurance coverage.
  • Maintained knowledge of insurance providers, including law specific requirements.
  • Managed compliance with regulatory requirements and industry standards to ensure operational integrity.
  • Ran department in developing strategic insurance solutions tailored to client needs, enhancing customer satisfaction.
  • Established strong relationships with clients, ensuring ongoing communication and engagement throughout policy lifecycle.
  • Completed time sensitive work, and maintained highly detailed documents.

Education

Certified Nursing Assistant - Nursing

Western Nevada College
Carson City, NV
05-2009

Certified Advanced Drug And Alcohol Counselor - Applied Psychology

Breining Institute
Roseville, CA
08-2002

Associate of Applied Science - Psychology

Sierra College, Truckee, CA
Truckee, CA
08-2001

Skills

  • Customer Relations, Problem Solving, Time Management, Thorough, Flexible, Organized, Communication, Reliable

Timeline

Dispatch

Sapphire Lumber Co.
07.2023 - Current

Dispatch

Fox Lumber Co.
04.2022 - 07.2023

Broker of Record

RIC Insurance
03.2015 - 07.2017

Certified Nursing Assistant - Nursing

Western Nevada College

Certified Advanced Drug And Alcohol Counselor - Applied Psychology

Breining Institute

Associate of Applied Science - Psychology

Sierra College, Truckee, CA