Jenna Miller
Flagstaff,AZ
Summary
Collaborative leader and problem-solver, motivated to partner with coworkers to promote engaged, empowering work culture. Proficient in independent decision making skills and using sound judgment to positively impact company success. Skilled in working under pressure and challenges to enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Store Manager
The Children's Place
11.2022 - 01.2023
- Managed inventory control, cash control, store maintenance/cleanliness and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Recruited, hired, and trained team members.
- Worked one on one with employees to improve selling behaviors and customer interaction resulting in consistently having highest growth in loyalty program sign ups and credit card applications in district.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and assembled in store marketing to feature new products and promotions.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Handywoman
Huckleberry Home Services
Flagstaff, AZ
07.2022 - 11.2022
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Provided a variety of services. Installed siding, and flooring. Painted, updated fixtures, repaired drywall. Assisted in planning and framing during remodeling.
- Priced out labor and materials, generated invoices, organized business documents and information.
Specialty Sales Team Lead
Target
09.2018 - 06.2022
- Monitored sales team performance and provided constructive feedback.
- Upheld and communicated company practices and standards to employees for optimal safety, cleanliness, and service.
- Followed company marketing guides to move fixtures and merchandise to continually refresh store.
- Fulfilled online sales and coordinated with shipping partners
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored team member performance to deliver annual reviews.
- Worked with leads of other departments to assess and meet store's needs, promote team collaboration and create fun, fast paced atmosphere.
- Managed inventory control, cash control and store opening and closing procedures.
- Achieved top sales in district for my department.
Direct Support Professional
Mosaic
07.2010 - 05.2018
- Assisted clients with disabilities to support independence and well-being.
- Monitored progress and documented client status changes to keep care team updated.
- Consulted with client's medical and therapy teams to carry out assistive treatment .
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Planned activities in client's communities to provide social opportunity and help build individualized team of support.
Family Nanny
Amy Curnutt
05.2009 - 09.2009
- Organized and drove children to activities and events.
- Prepared meals with children and involved them in caring for their dog and household chores.
- Created games and science experiments to support development and limit screen time.
Assistant Teacher
Sunrise Preschool
05.2008 - 10.2008
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted physical, mental and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Education
No Degree - Education
Grand Canyon University
Phoenix, AZ07.2016
No Degree - Physical Therapy (Pre-Physical Therapy)
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ06.2013
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05.2010
Skills
- Customer Service
- Financial Forecasting
- Inventory Management
- Team Leadership
- Accurate Cash Handling
- Project Management
- Time Management
- Staff Training
- Goals and Performance
- Workday and Kronos
Timeline
Store Manager
The Children's Place
11.2022 - 01.2023
Handywoman
Huckleberry Home Services
07.2022 - 11.2022
Specialty Sales Team Lead
Target
09.2018 - 06.2022
Direct Support Professional
Mosaic
07.2010 - 05.2018
Family Nanny
Amy Curnutt
05.2009 - 09.2009
Assistant Teacher
Sunrise Preschool
05.2008 - 10.2008
No Degree - Education
Grand Canyon University
No Degree - Physical Therapy (Pre-Physical Therapy)
Maricopa Community Colleges - Paradise Valley Community College
High School Diploma -
Cactus Shadows High School
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