Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Mitchell

Milwaukee,WI

Summary

Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.

Overview

11
11
years of professional experience

Work History

Product Information Management

Full Compass Systems Ltd.
09.2019 - Current
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Collection, editing, and implementation of web assets and copywriting.
  • Helped build-out and maintain attributes for web searching.

Receptionist

Full Compass Systems Ltd.
05.2017 - 09.2019
  • Answered central telephone system and directed calls accordingly.
  • Organized, maintained and updated information in customer databases.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist

Fabick Cat
09.2016 - 02.2017
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • To better help various teams, was trained in programs including: Sauron, Lets Make A Deal, OnBase, and more

Service Assistant

Longhorn Steakhouse
04.2016 - 09.2016
  • Welcomed all guests promptly upon arrival and seated them using Welcome West.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Delivered entrees and platters of food to patrons in support of wait staff.
  • Assisted with bussing tables and cleaning up spills.
  • Was asked, and completed, training and certifications as Certified Trainer.

Guest Service Attendant

Towne Park
07.2014 - 09.2016
  • Contracted valet, internal patient transport, and parking garage services primarily for hospitals and hotels
  • Greet patients and guest in a timely manner and assist them in any way possible.
  • Assist with wheelchairs and help patients to their rooms when necessary.
  • Safely yet efficiently park and retrieve guests' vehicles.

Photo Specialist

Walgreens
07.2013 - 05.2014
  • Provided high level of assistance to customers regarding special photo projects.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Updated tags, displays and signage for special promotions.
  • In February 2014 was elected as employee of the month.

Beauty Advisor

Walgreens
10.2012 - 07.2013
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Cashier

Walgreens
05.2012 - 10.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

De Forest Area High School
De Forest, WI
05.2011

Some College (No Degree) - Music, Vocal Performance

Bemidji State University
Bemidji, MN

Some College (No Degree) - Graphic Design And Theatre

Madison Area Technical College
Madison, WI

Skills

  • Customer Service
  • Critical Thinking
  • Pos Operation
  • Transactions and Cash Handling
  • Front of House Display Creation
  • Hospitality and Accommodation
  • Cleaning and Sanitizing
  • Stocking and Replenishing

Timeline

Product Information Management

Full Compass Systems Ltd.
09.2019 - Current

Receptionist

Full Compass Systems Ltd.
05.2017 - 09.2019

Receptionist

Fabick Cat
09.2016 - 02.2017

Service Assistant

Longhorn Steakhouse
04.2016 - 09.2016

Guest Service Attendant

Towne Park
07.2014 - 09.2016

Photo Specialist

Walgreens
07.2013 - 05.2014

Beauty Advisor

Walgreens
10.2012 - 07.2013

Cashier

Walgreens
05.2012 - 10.2012

High School Diploma -

De Forest Area High School

Some College (No Degree) - Music, Vocal Performance

Bemidji State University

Some College (No Degree) - Graphic Design And Theatre

Madison Area Technical College

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Jenna Mitchell