Jenna Mitchell
Milwaukee,WI
Summary
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.
Overview
11
11
years of professional experience
Work History
Product Information Management
Full Compass Systems Ltd.
09.2019 - Current
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Collection, editing, and implementation of web assets and copywriting.
- Helped build-out and maintain attributes for web searching.
Receptionist
Full Compass Systems Ltd.
05.2017 - 09.2019
- Answered central telephone system and directed calls accordingly.
- Organized, maintained and updated information in customer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Fabick Cat
09.2016 - 02.2017
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- To better help various teams, was trained in programs including: Sauron, Lets Make A Deal, OnBase, and more
Service Assistant
Longhorn Steakhouse
04.2016 - 09.2016
- Welcomed all guests promptly upon arrival and seated them using Welcome West.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered entrees and platters of food to patrons in support of wait staff.
- Assisted with bussing tables and cleaning up spills.
- Was asked, and completed, training and certifications as Certified Trainer.
Guest Service Attendant
Towne Park
07.2014 - 09.2016
- Contracted valet, internal patient transport, and parking garage services primarily for hospitals and hotels
- Greet patients and guest in a timely manner and assist them in any way possible.
- Assist with wheelchairs and help patients to their rooms when necessary.
- Safely yet efficiently park and retrieve guests' vehicles.
Photo Specialist
Walgreens
07.2013 - 05.2014
- Provided high level of assistance to customers regarding special photo projects.
- Performed opening and closing procedures to keep operations running smoothly.
- Updated tags, displays and signage for special promotions.
- In February 2014 was elected as employee of the month.
Beauty Advisor
Walgreens
10.2012 - 07.2013
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Arranged merchandise to present visually appealing displays and attract clientele.
Cashier
Walgreens
05.2012 - 10.2012
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
De Forest Area High School
De Forest, WI05.2011
Some College (No Degree) - Music, Vocal Performance
Bemidji State University
Bemidji, MNSome College (No Degree) - Graphic Design And Theatre
Madison Area Technical College
Madison, WISkills
- Customer Service
- Critical Thinking
- Pos Operation
- Transactions and Cash Handling
- Front of House Display Creation
- Hospitality and Accommodation
- Cleaning and Sanitizing
- Stocking and Replenishing
Timeline
Product Information Management
Full Compass Systems Ltd.
09.2019 - Current
Receptionist
Full Compass Systems Ltd.
05.2017 - 09.2019
Receptionist
Fabick Cat
09.2016 - 02.2017
Service Assistant
Longhorn Steakhouse
04.2016 - 09.2016
Guest Service Attendant
Towne Park
07.2014 - 09.2016
Photo Specialist
Walgreens
07.2013 - 05.2014
Beauty Advisor
Walgreens
10.2012 - 07.2013
Cashier
Walgreens
05.2012 - 10.2012
High School Diploma -
De Forest Area High School
Some College (No Degree) - Music, Vocal Performance
Bemidji State University
Some College (No Degree) - Graphic Design And Theatre
Madison Area Technical College