Jenna Norvell
Watsonville,CA
Summary
Accomplished Oncology Nurse Navigator at Dignity Health Dominican Hospital, adept in patient education and psychosocial support. Excelled in care coordination and interdisciplinary collaboration, significantly enhancing patient outcomes. Proven track record in mentoring staff and streamlining healthcare navigation, demonstrating exceptional problem-solving skills and emotional support.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Oncology Nurse Navigator
Dignity Health Dominican Hospital
2017.06 - Current
- Evaluates clinical practice guidelines for relevance within the organization's unique patient population and makes recommendations for updates or changes when necessary.
- Collaborates with multidisciplinary teams to develop individualized treatment plans that address each patient''s unique needs.
- Streamlines patient navigation through complex healthcare systems by coordinating appointments, tests, and treatments for optimal efficiency.
- Improves patient outcomes by developing comprehensive care plans and collaborating with interdisciplinary healthcare teams.
- Serves as a liaison between patients, families, healthcare providers, and community resources to ensure seamless coordination of care.
- Increases patient adherence to treatment plans by building strong rapport and trust with patients and their families.
- Conducts ongoing assessments of patients'' physical, emotional, social, financial needs throughout their cancer journey.
- Provides timely referrals to appropriate specialists or support services when necessary for comprehensive patient care.
- Enhances patient satisfaction by providing emotional support, education, and resources throughout the cancer treatment process.
Staff Nurse/Relief Charge Nurse
Dignity Health Dominican Hospital
1998.10 - 2017.06
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Mentored new nursing staff, supporting their professional growth and development.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco, CA12.1997
Skills
- Patient Education
- Psychosocial Support
- Care Coordination
- Interdisciplinary Collaboration
Certification
- Registered Nurse License (RN) - California Board of Registered Nursing.
- Oncology Certified Nurse (OCN)
Timeline
Oncology Nurse Navigator
Dignity Health Dominican Hospital
2017.06 - Current
Staff Nurse/Relief Charge Nurse
Dignity Health Dominican Hospital
1998.10 - 2017.06
Bachelor of Science - Nursing
University of San Francisco
- Registered Nurse License (RN) - California Board of Registered Nursing.
- Oncology Certified Nurse (OCN)
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