Jenna Nowaczyk
Saginaw,USA
Summary
Passionate individual with experience. Demonstrates a strong ability to build trust. Possesses excellent communication and organizational skills to ensure that needs are met. I am seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with good work ethic and the ability to quickly adapt to new tasks and environments. Detail-oriented professional with interpersonal and creative thinking skills. I am aiming to use my abilities to successfully fill the vacancy of your company.
Overview
7
7
years of professional experience
Work History
Teller
Wildfire Credit Union
Saginaw, MI
10.2024 - Current
- Continuously updated knowledge about banking products, services, policies and regulations.
- Maintained confidentiality of all customer records and information according to company policies.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Built and maintained client relationships through quality, personalized interactions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Private Nanny
Self-Employed
Saginaw, USA
10.2018 - 01.2025
- Responsible caregiver for newborns-8 years old
- Provided childcare for multiple children at once
- Transported children to and from school, doctor appointments and extracurricular activities
- Kept children's areas organized
- Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations
- Identified signs of emotional and developmental problems in children to report concerns to parents
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior
- Developed strong relationships with the children and their families
- Participated in ongoing training to enhance own job skills and knowledge
Cashier/Customer Service
Menards
Saginaw, USA
02.2018 - 05.2018
- Resolved customer complaints in a timely and professional manner
- Accurately processed customer payments using cash, credit cards, and checks
- Delivered customer service by greeting customers and answering any store inquiries
- Helped restock shelves when necessary to maintain an organized display area
- Assisted customers with locating items throughout the store when needed
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
Sales Associate
Kohl's
Saginaw, USA
10.2017 - 01.2018
- Greeted customers warmly and offered assistance
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Greeted customers and ascertained what each customer wanted and needed
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Sold merchandise
Education
High School or Equivalent - GED
Heritage High School
Saginaw01.2017
Skills
- Collaboration
- Teamwork
- Cash Handling
- Customer Service
- Social Networking
- Phone Etiquette
- Experience with Children
- Schedule Management
- Organizational Skills
- Multitasking Abilities
- Dependable and Responsible
- Adaptability and Flexibility
- Attention to Detail
- Excellent Communication
- Behavior Modeling
- Problem-solving abilities
- Patience and Empathy
- Professionalism and Courtesy
- Reliable
References
- Brandi Hoernlein, Self Employed Babysitter Boss, (989) 980-2295, Info@theextradetail.com
- Karlee Coats, Wildfire Credit Union Loan Processor Family Member, (989) 385-0343, karleenowaczyk2@gmail.com
- Sara Simpson, Independence Village Property Manager Friend, (989) 751-7271, sarasimpson@gmail.com
Timeline
Teller
Wildfire Credit Union
10.2024 - Current
Private Nanny
Self-Employed
10.2018 - 01.2025
Cashier/Customer Service
Menards
02.2018 - 05.2018
Sales Associate
Kohl's
10.2017 - 01.2018
High School or Equivalent - GED
Heritage High School
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