Jenna Ortiz
Salt Lake City,UT
Summary
Proactive and engaging Barista with experience at Starbucks and La Colombe Coffee Roasters, adept in time management and fostering positive customer interactions. Excelled in creating a welcoming atmosphere and collaborating effectively with teammates, enhancing overall productivity and customer satisfaction. Skilled in maintaining a clean workspace and attentive to detail, consistently contributing to a vibrant café environment.
Overview
4
4
years of professional experience
Work History
Airbnb Manager
Airbnb
09.2023 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
La Colombe Coffee Roasters
01.2022 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Starbucks
01.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Homeschooled
06.2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Airbnb Manager
Airbnb
09.2023 - 11.2024
Barista
La Colombe Coffee Roasters
01.2022 - 09.2023
Barista
Starbucks
01.2021 - 01.2023
Homeschooled
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