Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenna Panighetti

Syracuse

Summary

Dynamic barista with proven customer service skills at Starbucks, adept at fostering a welcoming atmosphere and enhancing customer experiences. Skilled in cash handling and electronic health records, I excel in team collaboration and attention to detail, consistently achieving high satisfaction scores through effective communication and problem resolution.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
08.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Medical Office Assistant Diploma - Healthcare

Bryant And Stratton College
Buffalo
04-2025

Skills

  • Patient care
  • Electronic health records
  • Medical terminology
  • Office administration
  • Customer service
  • Team collaboration
  • Attention to detail
  • Cash handling

Languages

English
Native or Bilingual

Timeline

Barista

Starbucks
08.2024 - Current

Medical Office Assistant Diploma - Healthcare

Bryant And Stratton College
Jenna Panighetti