Jenna Papenfuss

- Paid Employment: Mastered keen customer skills and quality service.

- Managed restaurant breakfast and brunch reservations.

- Answered customer inquiries regauging reservations, seating, menus, service, location, directions and business hours.

- Managed placement logistics and accurate seating times. Assisted wait staff.

- Greeted customers, mediated challenges.

- Paid employment: Honed client relations and customer service skills.

- Managed front desk operations. Led member service projects and protocols.

- Managed sales, memberships and payment processing. Scheduled appointments and services.

- Excellent customer service and communication skills. Provided detailed information to guests regarding membership, program and facilities.

- Maintained inventory stock levels. Maintained clean, safe work environments according to State and Local health and food safety standards.

- Mastered communication software such as Microsoft Outlook and club scheduling, billing system.

- Paid internship: learned critical thinking, technology business acumen, keen collaboration, and organizational skills.

- Conducted administrative duties, filing, updating inventory database, taking detailed notes during meetings.

- Collaborated with team members on office relocation and ad-hoc projects.

- Prepared weekly communications meeting talking points.