Jenna Peck
Berlin
Summary
Motivated and compassionate aspiring criminal justice professional with hands-on experience in crisis intervention, probation support, and police training environments. Skilled in risk assessment, de-escalation, and community engagement. Strong foundation in criminal justice practices and ethical decision-making. Demonstrates calm under pressure, effective communication, and commitment to public safety. Currently completing a Bachelor of Science in Criminal Justice at Florida Atlantic University with plans to pursue a meaningful career in the criminal justice field.
Overview
8
8
years of professional experience
Work History
Crisis Text Line
05.2025 - Current
- Provided real-time, text-based emotional support to individuals in crisis using active listening, empathy, and de-escalation techniques.
- Assessed risk levels and escalated high-risk situations to supervisors for emergency intervention when necessary.
- Demonstrated strong communication, emotional regulation, and decision-making skills in high-pressure situations.
Private Child Care
05.2017 - Current
- Provided dedicated childcare with a focus on safety, structure, and engagement.
- Managed schedules and coordinated transportation for children.
- Build strong relationships with families by maintaining professional and trustworthy service.
New Britain Police Explorers
New Britain Police Department
06.2019 - 12.2024
- Engage in hands-on law enforcement training, including patrol techniques, traffic stops, and report writing.
- Assist officers in public safety initiatives and community outreach events.
- Develop leadership, teamwork, and problem-solving skills through structured training.
New Britain Superior Court Office Adult Probation
New Britain Judicial District
08.2021 - 08.2022
- Observed court proceedings and probation hearings, gaining firsthand experience in the criminal justice system.
- Assisted probation officers in monitoring and supporting individuals on probation to ensure compliance with court-ordered conditions.
- Conduct record checks, including outstanding warrant checks and supervised persons.
- Job shadow probation staff and contribute to administrative duties as needed.
Education
Bachelor of Science - Criminal Justice
Florida Atlantic University
Boca Raton, FL05.2025
Skills
- Certifications: American Red Cross Adult, Child, and Baby First Aid/CPR/AED Certification
- Strong understanding of law enforcement procedures and crime prevention strategies
- Ability to remain calm and efficient under pressure
- Proficient in Microsoft Office Suite (Word, Google Drive, PowerPoint)
- Passionate about public safety and community service
Relevant Coursework
Crime Prevention, Advanced Forensic Science, Crisis and Hostage Negotiation, Criminology, Ethics and the Justice System
Timeline
Crisis Text Line
05.2025 - Current
New Britain Superior Court Office Adult Probation
New Britain Judicial District
08.2021 - 08.2022
New Britain Police Explorers
New Britain Police Department
06.2019 - 12.2024
Private Child Care
05.2017 - Current
Bachelor of Science - Criminal Justice
Florida Atlantic University
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