Jenna Pedersen
Iowa City,IA
Summary
Experienced with patient care coordination and IVF procedures, providing seamless support to patients throughout their treatment journey. Utilizes strong organizational and communication skills to enhance patient experiences and streamline clinical operations. Knowledge of fertility treatments and patient counseling to ensure comprehensive care and support.
Healthcare professional with strong background in reproductive medicine and patient care. Proven ability to guide and support patients through complex medical processes, ensuring optimal outcomes. Skilled in coordinating multidisciplinary teams, adapting to evolving needs, and maintaining high standards of clinical practice. Known for excellent communication, empathy, and ability to foster collaborative environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
IVF Nurse Coordinator
The University of Iowa Hospital and Clinics
Iowa City, IA
11.2020 - Current
- Coordinated patient care plans, ensuring seamless communication among multidisciplinary teams.
- Managed scheduling and logistics for fertility treatments, optimizing patient flow and resource allocation.
- Educated patients on IVF procedures, enhancing understanding and compliance with treatment protocols.
- Developed and implemented standardized procedures to improve patient experience and treatment outcomes.
- Collaborated with physicians to refine treatment protocols, ensuring alignment with current best practices in reproductive health.
- Managed patient scheduling, ensuring that appointments were booked effectively and all necessary resources were available for each procedure.
- Served as a liaison between patients, physicians, insurance companies, and other healthcare providers involved in fertility treatments.
- Provided emotional support to patients during their fertility journey, fostering trust and open communication.
- Assisted in embryo transfer procedures, ensuring the highest level of accuracy for optimal results.
RN, Neonatal
THE CHILDREN’S HOSPITAL OF COLORADO
Aurora, CO
01.2011 - 10.2020
- Provide direct patient care for critically ill premature and term infants with such conditions as hypoxemic respiratory failure, infections, hematological, neurological, cardiovascular, and/or metabolic disorders. Additionally care for infants with single major or multiple anomalies that require diagnostic work and possible surgical intervention. Achieve goals for core areas of responsibility, including Patient & Family-Centered Care, Teamwork & Collaboration, Evidence-Based Practice, Quality Improvement & Safety, Informatics, and Fiscal Responsibility – with an emphasis on Leadership duties.
- Contribute to Daily Integrated Nurse Led Round (bedside rounds) and the Skin Team Committee, with the goal of decreasing skin injuries of patients by: participating in national skin audits; providing daily skin assessments; developing treatment plan; educating families and staff on current practices; and conducting patient follow-ups/assessments.
- Participate in professional development of team members by educating all staff regarding new products introduced within the unit. Contribute to monthly Open Forums with the Department Manager.
- Precept new graduate nurse, experienced nurse, and travel nurses who are new to the unit and facility. Completed cross-training in order to increase level of assistance provided to the hospital’s NICU unit.
- Nominated twice by patients’ parents for the Daisy Award. Received recognition on annual performance reviews for overall efforts (Supervisor Comment: “I agree with Jenna that she exceeds in her job expectations”) and specifics, including:
- SUPERVISOR:
- “Jenna delivers exceptional patient and family-centered care… supports the families’ involvement in rounds by encouraging their participation… demonstrates strong knowledge of neonatal pathophysiology… considered an excellent resource for newer nurses.”
- “Jenna is an excellent team member… collaborates well with the medical team, keeping them up-to-date with the babies’ clinical conditions and alerting them of any deterioration… functions independently, requiring assistance for only the most challenging assignments…”
- PEERS:
- “Jenna is a fantastic nurse… she exemplifies the “NICU Nurse in every aspect… I could not have asked for a better preceptor… I wholeheartedly trust Jenna to provide the absolute best care.”
NICU Nurse Care Coordinator
The Children's Hospital Colorado
Aurora, Colorado
2017 - 2020
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Educated families on neonatal care techniques and post-discharge procedures.
- Trained new nursing staff on NICU procedures and patient management protocols.
- Reduced stress for parents of NICU patients by delivering detailed explanations of care procedures and progress.
- Educated parents on infant care techniques, empowering them to confidently care for their newborns at home.
- Coordinated with multidisciplinary teams to develop individualized care plans, improving patient outcomes.
- Streamlined communication among healthcare providers, resulting in more efficient coordination of care for NICU patients.
RN
PROFESSIONAL PEDIATRICS HOME HEALTHCARE
Denver, CO
01.2013 - 01.2016
- Worked primarily within Pediatrics in the Denver area. Contributed to Tracheotomy and ventilator training and care. Conducted detailed patient assessments to gauge physical, emotional, psychological, and social needs. Performed G-tube and J-tube feedings, administered medicine, and ensured high level of overall care. Provided detailed education/ training to patients and their families to ensure all were well-informed regarding existing conditions and treatment options.
RN, Pre-Op & PACU
COLORADO PLASTIC SURGERY CENTER
Aurora, CO
01.2014 - 01.2015
- Assisted in pre-operatory and post-operatory recovery with starting IV access. Conducted patient assessments, monitored vitals, and administered medicine. Performed discharge activities.
- Collaborated with surgeons and healthcare teams to optimize patient care plans.
- Implemented process improvements to enhance efficiency in surgical workflows.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
RN, General Medicine & Pulmonary
01.2011 - 01.2012
- Provided family-centered care to the pediatric population, including clinical education of patients, families, and staff members. Interacted with fellow nurses and inter-professional team, encouraging and fostering open communications, mutual respect, and shared decision-making. Utilized data and technology to manage knowledge and mitigate errors.
- Recognized patients, families, and/or designees as full partners in providing compassionate and coordinated care based on respect for patients’ preferences, values, and needs.
- Provided valuable clinical education of patients, families, and staff as well as leadership in unit and organizational activities such as professional development.
RN, Facial Rejuvenation Center
ENT MEDICAL SERVICES
Iowa City, IA
01.2010 - 01.2011
- Assisted in diagnostic procedures and patient assessments, ensuring comfort and safety.
- Educated patients on post-operative care and preventive health measures effectively.
- Implemented infection control protocols to maintain a sterile environment during procedures.
Education
Bachelor of Science - Minor in Psychology
THE UNIVERSITY OF IOWA
Iowa City, IA2009
Skills
- Emotional support
- Clinical documentation
- Fertility preservation
- Cycle management
- Oocyte retrieval
- Embryo transfer
- IVF protocols
- Preimplantation genetic testing
- Ultrasound monitoring
- HIPAA compliance
- IV insertion
- Quality improvement
- Neonatal resuscitation
- Fetal monitoring
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Compassionate and caring
- Reliability
- Basic life support
- Direct patient care
- Team collaboration
- Active listening
- Patient and family advocacy
- Team building
- Safety protocols
- Delegation and motivation
- Task prioritization
- Advanced cardiovascular life support (ACLS)
- CPR/AED
- Accurate documentation
- Care coordination
- Professionalism
- Goal setting
- Interpersonal communication
- Time management abilities
- Adaptability
- Continuous improvement
Affiliations
Member, Association of Women’s Health, Obstetric, and Neonatal Nurses
Certification
- Colorado Registered Nurse
- NRP (Neonatal Resuscitation Program)
- ACLS (Advanced Cardiovascular Life Support)
- BLS (Basic Life Support)
Training
Participate in Continuing Education activities. Basic & Advanced Training: Botox, Dysport, Dermal Fillers – Elite Aesthetic Training Company; Cornerstone Annual & Quarterly Training; Trained to assist in MFCU Deliveries (2017-Present); Unit Mandatory Education (2x per year); Emergency Code Cart Checks; Chex Modules; Defibrillator Check
Timeline
IVF Nurse Coordinator
The University of Iowa Hospital and Clinics
11.2020 - Current
RN, Pre-Op & PACU
COLORADO PLASTIC SURGERY CENTER
01.2014 - 01.2015
RN
PROFESSIONAL PEDIATRICS HOME HEALTHCARE
01.2013 - 01.2016
RN, Neonatal
THE CHILDREN’S HOSPITAL OF COLORADO
01.2011 - 10.2020
RN, General Medicine & Pulmonary
01.2011 - 01.2012
RN, Facial Rejuvenation Center
ENT MEDICAL SERVICES
01.2010 - 01.2011
NICU Nurse Care Coordinator
The Children's Hospital Colorado
2017 - 2020
Bachelor of Science - Minor in Psychology
THE UNIVERSITY OF IOWA