Jenna Perry
Mount Vernon
Summary
Accomplished and results-oriented professional with 5+ years of demonstrated expertise in participating in service operations and project initiatives to achieve organizational goals. Comprehensive and in-depth experience in leadership positions with the determination to deliver world-class service. Organized and motivated employee eager to apply time management and organizational skills. Exceptional problem solver and decision maker with diverse experience in team leadership and in troubleshooting issues as well as a great record of efficiently resolving customer service issues. Proven in identifying administrative challenges and shaping solutions to meet organizational needs. Communicate effectively in written, verbal, and presentation formats.
Overview
9
9
years of professional experience
Work History
CYP Assistant
US Navy
11.2023 - Current
- Participated in professional development opportunities, continually growing as an educator and providing better support for students.
- Assisted in monitoring student progress through regular assessments, contributing valuable insights towards improving instructional strategies.
- Assisted in organizing and executing educational programs, resulting in improved learning outcomes for children.
- Improved children''s language skills through consistent use of storytelling exercises during circle time sessions or one-on-one reading activities when appropriate.
- Enhanced child development by implementing various age-appropriate activities and learning experiences.
- Aided in maintaining accurate records of attendance, meal counts, and daily incident reports for administrative purposes.
- Utilized differentiated instruction techniques to cater to diverse learner needs, ensuring all students experienced academic success.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Participated in staff meetings regularly to discuss best practices for supporting student achievement across different subject areas effectively.
- Served as a reliable resource for both teachers and parents regarding child development milestones, fostering increased understanding of each child''s unique growth trajectory.
Petty Officer 2nd Class
US Navy
02.2017 - 04.2023
- Promote positive relationships with peers and commanders
- Identify and investigate areas of concern
- Handle complex office administration requests and escalated calls – resolving issues in a timely manner
- Provide organizational leadership to ensure that the office team is using the right level of skill in handling questions so that problems are dealt with quickly via a staff that is compliant with procedures
- Experience in office administration – identifying needs and creating solutions
- Communicate with staff while providing quality service
- Prepare timely correspondence and maintain office-filing system
- Answer phones and inquiries regarding office operations on a number of issues
- Work under considerable stress and extreme pressure of deadlines
- Complete a wide range of duties by always going above and beyond in delivering service excellence in conjunction with management needs
- Maintained a leading quality score in meeting team needs and providing customer service solutions
- Utilize customer service skills in troubleshooting and resolving problems
- Address a wide range of reported issues
- Maintain, organize, and generate a monthly report of all reported service issues
- Experience in patrols around the perimeter of property – checking points that must be monitored
- Ensure the timely completion of administrative functions, such as: Daily Security Recaps, Daily Activity Reports, Incident Reports, logs, etc
- Promote team leadership toward all members of the security team
- Oversee, inspect, and ensure security equipment is in excellent working condition to support operations
Education
Pensacola Private School of Liberal Arts
05.2010
Skills
- Proven ability to troubleshoot and develop both creative and innovative solutions to challenges Improves office administration processes for better performance and greater office efficiency
- Office administration
- Record keeping
- Confidentiality and privacy
- Continuing education and training
- Lesson planning
- Effective communication
- Time management
- Patience and tolerance
Awards
- Navy and Marine Corps Achievement Medal
- Navy Sea Service Deployment Ribbon
- Navy Basic Military Training Honor Graduate Ribbon
- Navy Rifle and Pistol Marksmanship Ribbon
- Joint Meritorious Unit Award
- Navy 'E' Ribbon
- Navy Good Conduct Medal
- National Defense Service Medal
Timeline
CYP Assistant
US Navy
11.2023 - Current
Petty Officer 2nd Class
US Navy
02.2017 - 04.2023
Pensacola Private School of Liberal Arts
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