Team Manager
Panera Bread
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Promoted customer-centric approach, leading to repeat business and referrals.
- Coordinated with other department heads to ensure alignment of team goals with overall company strategy.
- Established clear performance metrics, enabling transparent evaluation of team progress.
- Spearheaded quality assurance initiatives, resulting in fewer errors and higher client satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.