Jenna Piekarski
Las Vegas,United States
Summary
Highly dependable individual with an organized and initiative-taking approach. Possesses a "do what it takes attitude" to successfully manage multiple priorities. Maintains a positive attitude while tackling various tasks and is willing to take on additional responsibilities to not only achieve but surpass team goals.
Overview
7
7
years of professional experience
Work History
Recruitment Operations Manager
Maxim Healthcare Services
06.2024 - Current
- Responsible for providing adequate staffing for current patient census
- Managed relationships with over 70 patients and family members
- Built a network of referral sources, and case managers
- Provides ongoing developmental support for direct reports
- Develop, coordinate and drive activity and strategic recruiting efforts of recruiters and client coordinators
- Connect with community partners for job fairs, open houses, and recruitment presentations
- Evaluate performance of recruiters and client coordinators, prepare reports, and improve customer support
Business Development Manager
Maxim Healthcare Services
08.2023 - 06.2024
- Reached out to potential referral sources via telephone, email, and in-person inquiries
- Maintained relationships with referral providers from Veteran Affairs (VA), rehabs, and additional sources
- Completed intake process for new clients including necessary forms, developed care plans, reviewed company and insurance policies related to care provided
- Provided customer service through observation visits, routine follow up calls, and problem solving
- Conducted quarterly self audit of client census
- Partnered with local, area, and regional leadership on goals and growth of business line
- In Q1 of 2024, 23 new client admissions were completed
Healthcare Recruiter
Maxim Healthcare Services
08.2022 - 08.2023
- Utilized Indeed, RecruitCare, and social media sites to recruit Registered Nurses and Licensed Practical Nurses
- Pre-screened resumes prior to sending to clinical managers for consideration
- Averaged 80 calls weekly, maintained company KPI metrics
- Conducted phone interviews to assess applicants relevant knowledge, skills, and experience
- Partnered with Field Support team to assist nursing candidates through the onboarding process to get them started on their first shift
- Maintained schedules and communication for portion of patient census
Client Care Assistant
Home Instead
11.2019 - 08.2022
- Conducting quality assurance visits for approximately 20 clients and their family members to ensure prompt and complete services
- Conducted three-month mentorship program and developed program improvements for new caregivers, resulting in increased job satisfaction and retention
- Supported hiring new caregivers by using Nevada Automated Background Check System (NABS), submitting requests for physicals and Tuberculosis (TB) testing, and completing additional new hire paperwork.
Intern
Three Square Food Bank
05.2020 - 04.2021
- Worked in Senior Hunger Programs division to develop health education materials for Golden Groceries program
- Created and conducted two surveys for interviewing Three Square's local partners and food bank representatives in four states
- Developed health literacy and usability checklist that analyzes effectiveness of recipes created by Three Square's Registered Dietician
- Provided Senior Hunger Programs with senior-friendly health education handouts and recipe cards to be included during food distribution for Golden Groceries program recipients.
Office Assistant
Age Management Institute
09.2018 - 05.2019
- Schedule management for private practice Physician and aesthetic Nurse Practitioner
- Created new patient charts, completed patient payments, transfer of medical records, appointment reminders, and prepared syringes for in-house injections.
Intern
Home Instead Senior Care
09.2018 - 12.2018
- Assisted with organizing Be A Santa To A Senior (BASTAS) holiday gift giving program for underserved seniors in Washoe County, including managing all drop off locations and providing additional gift requests
- Supported organizing final event to wrap gifts and arrange for pick up by respective community groups to distribute gifts to more than 700 seniors.
Management
American Eagle Outfitters, Inc
06.2017 - 09.2018
- Promoted to management position from store associate in May 2018
- Tracked daily reports and sales numbers for store, participated in regional management calls
- Performed overnight inventory checks
- Responsible for opening and closing storefront.
Education
Master of Public Health - Public Health
University of Nevada - Reno
Reno, NV08.2021
Bachelor of Science - Community Health Sciences
University of Nevada - Reno
Reno, NV09.2019
Minor - Gerontology
University of Nevada - Reno
Reno, NV09.2019
Skills
- Team collaboration
- Organization and task management
- Attention to detail
- Proficient in MS Outlook, PowerPoint, Word, Excel
- Dependable and Responsible
- CRM Experience - ClearCare, Salesforce, ApplicantStack, myUnity, RecruitCare
Timeline
Recruitment Operations Manager
Maxim Healthcare Services
06.2024 - Current
Business Development Manager
Maxim Healthcare Services
08.2023 - 06.2024
Healthcare Recruiter
Maxim Healthcare Services
08.2022 - 08.2023
Intern
Three Square Food Bank
05.2020 - 04.2021
Client Care Assistant
Home Instead
11.2019 - 08.2022
Office Assistant
Age Management Institute
09.2018 - 05.2019
Intern
Home Instead Senior Care
09.2018 - 12.2018
Management
American Eagle Outfitters, Inc
06.2017 - 09.2018
Bachelor of Science - Community Health Sciences
University of Nevada - Reno
Minor - Gerontology
University of Nevada - Reno
Master of Public Health - Public Health
University of Nevada - Reno
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