Jenna Pietzsch
Pinehurst,TX
Summary
Dynamic Office Administrator and Customer Sales Representative at Flowmore Services, recognized for delivering exceptional customer service and efficiently processing financial documents. Leveraging strong attention to detail and advanced computer skills, I consistently enhanced client satisfaction and streamlined administrative operations, contributing to a positive workplace environment.
Overview
3
3
years of professional experience
Work History
Office Administrator /Customer Sales Representative
Flowmore Services
Tomball, Texas
03.2022 - Current
- Developed strong relationships with clients through excellent customer service skills.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Processed financial documents, contracts, expense reports and invoices.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Greeted visitors warmly upon arrival at the office premises.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted customers in selecting products that best met their needs.
- Produced sales documents, finalized deals and filed records.
- Gave customers quotes based on potential sales.
- Listened to customer needs to identify and recommend best products and services.
- Responded to customer inquiries about products and services.
- Answered customer inquiries regarding product features, availability, and pricing.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Tomball High School
Tomball05-2007
Skills
- Customer service
- Financial processing
- Data entry
- Attention to detail
- Positive attitude
- Telephone reception
- Administrative support
- Computer skills
Timeline
Office Administrator /Customer Sales Representative
Flowmore Services
03.2022 - Current
High School Diploma -
Tomball High School
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