Jenna Pingitore
Mount Joy
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.
Overview
21
21
years of professional experience
Work History
VP, Human Resources
ExtraHop
07.2023 - Current
- Developed and executed a holistic people strategy aligned with business goals and cultural transformation objectives.
- Acted as a strategic advisor to executive leadership on workforce planning, talent management, and organizational design.
- Scaled HR infrastructure to support company growth, driving operational agility and efficiency.
- Led initiatives across HR Operations, Total Rewards, and Organizational Effectiveness to enhance business performance.
- Directed compliance and policy efforts to mitigate risk and ensure alignment with evolving labor regulations.
- Built and implemented competitive, equitable Total Rewards and executive compensation strategies.
- Advanced DEI efforts and championed an inclusive, high-performance workplace culture.
- Led the evolution of HR technology systems to enable automation, analytics, and improved decision-making.
- Designed and launched leadership development programs to strengthen organizational capability.
- Drove employee engagement and retention through targeted experience and recognition initiatives.
Head of People Operations
Turbot
11.2021 - 07.2023
- Expertise in building executive partnerships, leading a consultative and integrated function, and effectively interfacing with senior leaders.
- Developed and maintained an organizational design structure that drove business and provided employee career paths and development opportunities.
- Managed compensation benchmarking with mid-year and annual performance review programs.
- Led a team of professionals responsible for supporting a global remote workforce.
- Act as the primary point of contact for all employment-related inquiries, escalations, and issues, including terminations.
- Ensure the timely and professional resolution of all employee-related concerns, and maintain a high level of confidentiality and discretion while handling sensitive information.
- Ensured compliance program was systematically updated on all national and local laws and regulations and industry best practices related to personnel, policies and procedures, employee handbook, employment agreements, and stock option awards.
- Responsible for creating and maintaining all company policies, including management and oversight of the company's distributed worker budget.
- Regularly analyze labor market data to identify trends and opportunities for critical roles, aligning with the organization's talent strategy.
- Collaborate with the executive team to ensure recruitment strategies are competitive in the market and meet the organization's needs.
- Develop and implement a global salary structure, including banding as appropriate.
VP, Human Resources & Operations
Independent School Management
08.2015 - 11.2021
- As a member of the Executive Leadership Team, I provided guidance and coaching to managers and leadership on retention, compensation, employee relations, and performance improvement plans.
- I created and executed effective HR programs and initiatives, including performance management, employee engagement, and benefits.
- Oversaw full-cycle recruiting responsibilities, from working with hiring managers to manage the hiring process from kick-off to close.
- Developed hiring and recruitment policies in the virtual world to drive a transparent and fair hiring process for selecting candidates on the basis of merit and relevance with the job.
- Managed employee engagement and experience system and awards.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Implemented policies and standard operating procedures and managed quality, customer service, and logistics.
- Directed day-to-day operations by spearheading short-term and long-term strategies to achieve business plan and profitability goals.
- Served as senior project manager on 15 large projects over 18 months to help communicate through hurdles, and work to ensure desired outcomes are achieved and projects are delivered on time.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Improved training to reduce knowledge gaps and eliminate performance roadblocks.
- Served as Executive Leader of the Survey Department, responsible for growth in clients and revenue.
Lead Project Manager
Performance Plus International
08.2014 - 07.2015
- Provide overall project leadership from pre-sales capture to final product and service delivery.
- Oversee and manage project schedule and delivery execution.
- Develop talent management solutions, including workforce strategies, competency modeling, succession planning, skills assessment, and performance management.
- Create, develop, and deploy eLearning using Articulate Storyline 2.
Human Resource Liaison for Northeast Region
DeVry University
03.2009 - 08.2014
- Oversaw the recruitment and onboarding process for all roles in the Northeast region.
- Responsible for all regional annual salary increases (500+ employees).
- Handled all HR-related matters, such as addressing harassment claims, answering benefits questions, and conducting terminations.
- Ensured timely completion of all performance reviews for the region.
- Oversight of employee advancement and growth through promotions.
- Reporting all findings to the VP ofHR (Chicago) on a weekly basis.
- This role was run simultaneously with my Dean, Student Central role.
Multiple Roles
DeVry University
03.2004 - 08.2014
- Dean, Student Central | March 2013 - August 2014
- Developed, created, and maintained Metro annual course schedule.
- Completed initial review of graduation audits.
- Conducted data analysis on student success.
- Administered and analyzed survey responses regarding the student experience.
- Presented to the Executive Leadership team on strategic approach.
- Ensured compliance and federal regulations were followed.
- Facilitated all ADA accommodations and grievance requests.
- Maintained responsibilities of Director of Student Central.
- Director, Student Central | March 2010 - March 2013
- Director, Student Finance | December 2008 - March 2010
- Student Finance Consultant | March 2006 - December 2008
- Federal Work Study Student | March 2004 - March 2006
Education
Master of Human Resource Management -
Keller Graduate School of Management
Fort Washington, PA12.2010
Masters of Business Administration - General Management
Keller Graduate School of Management
Fort Washington, PA06.2008
Bachelor of Science - Business Administration, Information Systems
DeVry University
Fort Washington, PA06.2006
Skills
- HR policies and procedures
- HR analytics
- Employee relations
- Career development
- Compensation design
- Employee engagement
- Strategic planning
- Organizational development
- Policy implementation
- HRIS management
- Team collaboration
- Effective communication
Timeline
VP, Human Resources
ExtraHop
07.2023 - Current
Head of People Operations
Turbot
11.2021 - 07.2023
VP, Human Resources & Operations
Independent School Management
08.2015 - 11.2021
Lead Project Manager
Performance Plus International
08.2014 - 07.2015
Human Resource Liaison for Northeast Region
DeVry University
03.2009 - 08.2014
Multiple Roles
DeVry University
03.2004 - 08.2014
Masters of Business Administration - General Management
Keller Graduate School of Management
Bachelor of Science - Business Administration, Information Systems
DeVry University
Master of Human Resource Management -
Keller Graduate School of Management