Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna PITCHFORD

Larned,KS

Summary

Dynamic Street Superintendent at the City of Great Bend with a proven track record in project management and team leadership. Successfully coordinated road maintenance and utility operations, enhancing service delivery and safety compliance. Expert in infrastructure evaluation, driving efficiency and fostering community engagement. Adaptable problem solver committed to excellence.

Overview

6
6
years of professional experience

Work History

Street Superintendent

City Of Great Bend
Great Bend, Kansas
08.2024 - Current
  • Coordinated with teams to ensure timely completion of road projects.
  • Managed traffic control measures during construction and repair operations.
  • Inspected streets for safety hazards and reported necessary repairs.
  • Utilized city systems for tracking work orders and maintenance schedules.
  • Communicated with residents regarding street work notifications and updates.
  • Assisted in developing plans for seasonal road maintenance programs.
  • Collaborated with local agencies to address community transportation needs.
  • Coordinated with other departments to ensure timely completion of tasks.
  • Maintained accurate records relating to the operation of the Street Department including inventory logs, budgets, contracts.
  • Supervised a crew responsible for street repair and resurfacing projects.
  • Reviewed work orders from citizens regarding specific issues on public roads or sidewalks.
  • Investigated complaints from citizens regarding potholes or any other issues related to public roads or sidewalks.
  • Evaluated existing infrastructure needs and proposed solutions to improve efficiency and effectiveness of street operations.
  • Oversaw snow removal operations during winter months by scheduling crews and equipment appropriately.
  • Managed the installation and maintenance of traffic signs, signals, and pavement markings.
  • Coordinated with other departments to ensure efficient delivery of services related to street operations.
  • Conducted regular inspections of streets to ensure safety standards were met.
  • Researched new technologies and materials that could be used in street construction projects.
  • Scheduled preventative maintenance activities for all streets within the jurisdiction.
  • Monitored progress of ongoing construction projects to ensure they remained within budget and timeline parameters.
  • Attended meetings with city officials, contractors, vendors as necessary.
  • Assisted in developing long-term plans for maintaining, repairing, and replacing aging infrastructure components.
  • Drafted annual reports summarizing accomplishments related to Street Superintendent duties.
  • Provided technical assistance when required during emergency situations such as flooding or landslides.
  • Prepared and planned worksites to help jobs run smoothly.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Delegated work to staff, setting priorities and goals.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Created work crew schedules and delegated assignments.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Read and interpreted drawings and assessed construction against plans.
  • Supervised street maintenance and repair activities for city infrastructure.
  • Ordered materials needed for various tasks associated with street operations.
  • Ensured compliance with local, state, and federal regulations related to street construction and repairs.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Resolved labor, design and tool issues during construction projects.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Inspected sites before and after construction projects.
  • Coordinated phases of construction projects from inception to completion.
  • Contracted and supervised workers for various construction jobs.
  • Completed investigations into complaints, incidents and accidents at work sites.

Utilities Supervisor

City Of Great Bend
Great Bend, Kansas
04.2019 - 08.2024
  • Managed administrative tasks, including scheduling and record-keeping for projects.
  • Coordinated utility service requests and responses for efficient operations.
  • Assisted in developing and implementing utility policies and procedures.
  • Reviewed customer inquiries and resolved issues promptly.
  • Maintained accurate databases for tracking utility services and reports.
  • Communicated with internal teams to ensure smooth workflow and service delivery.
  • Supported budget preparation by organizing financial documents and reports.
  • Analyzed financial statements to identify areas where cost savings could be achieved.
  • Provided technical support and advice regarding the use of various types of utility equipment.
  • Managed inventory levels for parts, supplies, tools, and other materials used in utility operations.
  • Evaluated current vendors providing services related to utilities operations and identified potential new vendors.
  • Created detailed reports summarizing daily activities related to utilities operations.
  • Reviewed bids from contractors providing services related to the organization's utility systems.
  • Conducted performance evaluations for all employees under supervision.
  • Tracked customer complaints related to utilities services and took appropriate action as needed.
  • Prepared purchase orders for items required for maintenance or upgrades of utilities systems.
  • Coordinated the installation of new equipment and services in order to meet customer needs.
  • Supervised and monitored utility operations staff to ensure compliance with organizational policies and procedures.
  • Participated in negotiations with external suppliers relating to pricing agreements for various types of utilities services.
  • Responded promptly to emergency situations involving utility systems or services.
  • Assisted in developing annual budgets related to utilities expenses and revenue projections.
  • Maintained records of all utilities-related purchases, invoices, payments, and contracts.
  • Ensured accurate billing information was reported on a monthly basis by verifying meter readings.
  • Conducted regular meetings with staff to review performance and address any issues or concerns.
  • Performed regular inspections of utility systems to ensure safety standards were met.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.

Education

High School Diploma -

Great Bend High School
Great Bend, KS
05-2010

Skills

  • Safety inspections
  • Maintenance scheduling
  • Project management
  • Traffic control
  • Infrastructure evaluation
  • Utility coordination
  • Budget preparation
  • Vendor management
  • Service delivery
  • Team leadership
  • Problem solving
  • Effective communication
  • Record keeping
  • Hazardous materials handling
  • Pavement markings
  • Road maintenance
  • Asphalt paving
  • Pedestrian safety
  • Sign installation
  • ADA compliance
  • Snow removal
  • Traffic management
  • Concrete work
  • Drainage systems
  • Sidewalk construction
  • Heavy equipment operation
  • Erosion control
  • Waste collection
  • Asset management
  • Tree trimming
  • Stormwater management
  • Street lighting
  • Incident investigation
  • Adaptability and flexibility
  • Safety compliance
  • Employee training
  • Problem-solving abilities
  • Detail focused
  • Critical thinking

Timeline

Street Superintendent

City Of Great Bend
08.2024 - Current

Utilities Supervisor

City Of Great Bend
04.2019 - 08.2024

High School Diploma -

Great Bend High School

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