Jenna Pitzer
Lake Worth,FL
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Palm Beach Zoo
West Palm Beach , FL
06.2024 - Current
- Delivered timely, courteous service
- Processed payments using cash registers and credit card machines.
- Monitored proper restocking of store shelves
- Resolved customer complaints in a timely manner.
Administrative Assistant
Equus Workforce Solutions
Omaha , NE
01.2024 - 06.2024
- Managed both physical and electronic filing systems efficiently.
- Ensured smooth communication flow by managing call routing effectively
- Enhanced functionality by regularly servicing printers, copiers, and fax machines.
- Professionally interacted with guests by providing helpful information and connecting them to the appropriate team members
Caregiver
Visiting Angels Home Care
Lincoln , NE
09.2022 - 12.2023
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Education
High School Diploma -
David City Secondary School
David City, NE05-2017
Skills
- Customer Assistance
- Consumer Feedback Addressing
- Appointment Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Team Member
Palm Beach Zoo
06.2024 - Current
Administrative Assistant
Equus Workforce Solutions
01.2024 - 06.2024
Caregiver
Visiting Angels Home Care
09.2022 - 12.2023
High School Diploma -
David City Secondary School
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