Jenna Poor
Wapakoneta,OH
Summary
Dedicated operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Trustwell Living
01.2023 - Current
- Oversee the portfolio of 10 communities throughout Florida, Wisconsin and Ohio that include Assisted Living and Memory Care.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Oversaw regional growth through strategic planning, market research, and competitive analysis.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
Regional Operations Specialist
Enlivant
12.2021 - 01.2023
- Manage assigned community to ensure optimal performance in the absence of a permanent Executive Director
- Improved regional operations efficiency by streamlining processes and implementing innovative strategies.
- Conducted regular audits to ensure compliance with company policies, industry regulations, and legal requirements.
- Maintained database systems to track and analyze operational data.
Executive Director (Enlivant)
Urbana Place
01.2021 - 12.2021
- Hire and supervise employees, ensuring adequate staffing of quality associates
- Create a positive culture with staff to deliver services to residents that promote and enhance their quality of life
- Develop and implement an annual business plan to maintain high occupancy and achieve financial goals
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Executive Director (Assisted Living and Memory Care)
Burton’s Ridge
01.2018 - 10.2021
- Hire and supervise employees, ensuring adequate staffing of quality associates
- Create a positive culture with staff to deliver services to residents that promote and enhance their quality of life
- Develop and implement an annual business plan to maintain high occupancy and achieve financial goals
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Executive Director
Brookdale Findlay
01.2014 - 12.2018
- Company Overview: Brookdale Senior Living
- Oversee community staff and day-to-day operations
- Hire and supervise employees, ensuring adequate staffing of quality associates
- Create a positive culture with staff to deliver services to residents that promote and enhance their quality of life
- Develop and implement an annual business plan to maintain high occupancy and achieve financial goals
- Brookdale Senior Living
Health and Wellness Director
Grand Court Findlay
01.2013 - 12.2014
- Company Overview: Brookdale Senior Living
- Manages the day-to-day healthcare operations of the community to ensure resident’s healthcare needs are met
- Ensures residents are treated with respect and dignity and ensures quality care as resident’s healthcare needs change
- Supervise licensed nurses and other direct care staff within the community
- Maintain Clinical Budget
- Brookdale Senior Living
Education
CEAL certified -
01.2018
Certified Dementia Practitioner -
01.2016
LPN -
Apollo School of Practical Nursing
01.2005
Skills
- Operational Efficiency
- Data-driven decision-making
- Teamwork and Collaboration
- Reliability
Certification
Ohio Health Care Association Regulatory Committee member
Timeline
Regional Director of Operations
Trustwell Living
01.2023 - Current
Regional Operations Specialist
Enlivant
12.2021 - 01.2023
Executive Director (Enlivant)
Urbana Place
01.2021 - 12.2021
Executive Director (Assisted Living and Memory Care)
Burton’s Ridge
01.2018 - 10.2021
Executive Director
Brookdale Findlay
01.2014 - 12.2018
Health and Wellness Director
Grand Court Findlay
01.2013 - 12.2014
Certified Dementia Practitioner -
CEAL certified -
LPN -
Apollo School of Practical Nursing
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