Experienced coordination professional with strong focus on team collaboration and achieving results. Skilled in scheduling, problem-solving, and communication. Reliable, adaptable, and prepared to meet changing needs. Known for maintaining high standards and delivering impactful outcomes.
Overview
12
12
years of professional experience
Work History
Substitute Coordinator/Receptionist
Think Together
01.2024 - Current
Manages Daily Staffing for extended Learning Programs within region
Works with various scheduled and absence reports to assign substitute program leaders to sites
Independently handles various other aspects of substitute staffing to meet program objectives and staffing parameters
Responsible for regional office operations such as purchasing and facilities management
Resolved conflicts and addressed employee concerns proactively, maintaining a positive work environment
Receptionist/ Treatment Coordinator
Children’s Happy Teeth and Happy Braces
01.2022 - Current
Contacted insurance companies regarding coverage and payment plans
Performed clerical duties such as copying, faxing, filing, emailing, etc
Sent payment notices to insurance companies and patients
Received and processed payments made by patients or insurance companies
Entered patient information into computer system
Checked in patients, gathering all personal and insurance information needed
Led office to company goals and targets
Provided safe space for children of all ages to feel comfortable with dental work
Store Manager
Levi Strauss& CO
01.2013 - 01.2022
Direct Sales Floor activities ensuring excellence in customer service and Resolving store level problems
Oversee personal management interviewing, hiring mentoring/coaching and evaluating
Developed new and low performing sales associates educating on sale methodologies as they applied to store offerings
Applied Strategies to Improve Shrink Percentage
Led District of 10 stores as Kronos Workforce Super User
Maximizing profits by controlling labor costs and expenses
Collaborated with cross-functional teams to execute projects and initiatives, fostering a culture of teamwork and accountability
Education
Certificate of Technical Studies - Diagnostic Medical Sonography
National Polytechnical College
Commerce, CA
01.2018
Child Development -
East Los Angeles College
Monterey Park, CA
01.2014
Diploma - General Studies
Schurr High School
Montebello, CA
06.2010
Skills
Achievement Focused
Proficient Team Management
Expense Management
Skills Development
Recruiting/Hiring
Scheduling
Strong Written Communication
Dependable Professionalism
Computer Literacy: Windows, Powerpoint, Word, and Excel
Motivational skills
Effective Scheduling Skills
Detail-Oriented Approach
Timeline
Substitute Coordinator/Receptionist
Think Together
01.2024 - Current
Receptionist/ Treatment Coordinator
Children’s Happy Teeth and Happy Braces
01.2022 - Current
Store Manager
Levi Strauss& CO
01.2013 - 01.2022
Child Development -
East Los Angeles College
Diploma - General Studies
Schurr High School
Certificate of Technical Studies - Diagnostic Medical Sonography
National Polytechnical College
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