Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Jenna Priedeman

Sneads Ferry,NC

Summary

Customer-focused professional with expertise in service and team management. Enhances guest experiences through effective communication and problem-solving. Adapts quickly in fast-paced environments, consistently delivering quality results and mastering new tasks efficiently.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Shift Manager

Covelli Enterprises
11.2021 - 07.2026

-Led, coached, and supported team members to provide excellent customer service

-Supervised restaurant operations and ensured efficient shift performance

-Delegated tasks and managed staff to maintain productivity during busy periods

-Resolved customer concerns professionally and ensured a positive guest experience

-Trained and onboarded new employees on company procedures and food safety standards

-Assisted with opening and closing procedures, including cash handling and register reconciliation

-Monitored food quality, cleanliness, and compliance with health and safety regulations

-Managed inventory, stocked supplies, and communicated ordering needs

-Worked alongside the team in cashier, food preparation, line service, baking positions

Seasonal Worker

Bath & Body Works
10.2024 - 02.2025

-Delivered exceptional customer service by greeting customers, answering questions and phone calls

-Assisted customers with product selection while promoting sales, special offers, and loyalty program memberships

-Operated the cash register, processed transactions, and handled returns accurately

-Restocked merchandise and organized displays to ensure a clean, visually appealing sales floor

-Assisted with inventory and shipment processing to support efficient stocking of new merchandise

-Collaborated with team members to achieve sales goals and enhance customer shopping experience

-Followed company policies and maintained store safety and cleanliness standards

Assistant Teacher

Tandem(Daycare)
01.2024 - 11.2024

-Assisted the lead teacher in planning and supervising age-appropriate educational and recreational activities

-Provided a safe, nurturing and engaging environment for children while supporting their social, emotional, and cognitive development

-Supervised classroom activities, meals, naps, outdoor play, and transitions to ensure safety and engagement

-Maintained clean, organized, and safe classroom environment, adhering to health and safety regulations to support children's well-being

-Communicated with parents and staff about children's daily progress, behavior, and needs to foster collaborative support

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Education

High School Diploma -

Westerville Central High School
Westerville, OH
05-2023

Skills

  • Service excellence
  • Cash handling
  • Inventory management
  • Staff scheduling
  • Team leadership
  • Staff coaching
  • Time management
  • Organization and multitasking
  • Problem-solving
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Dependability
  • Fast-paced environment adaptability
  • Communication and interpersonal skills

Certification

  • ServSafe Certification

Volunteer Work

  • Field of Heroes

Timeline

Seasonal Worker

Bath & Body Works
10.2024 - 02.2025

Assistant Teacher

Tandem(Daycare)
01.2024 - 11.2024

Shift Manager

Covelli Enterprises
11.2021 - 07.2026

High School Diploma -

Westerville Central High School
Jenna Priedeman